People & Culture Officer / HR Officer

Key Responsibilities • Act as a primary point of contact for employees on HR matters, including contracts, terms & conditions and payroll-related queries. • Support end-to-end recruitment, headhunting and onboarding activities. • Partner with line managers, Middle Leaders and senior leadership on people-related matters. • Coordinate probation reviews, performance appraisals and employee development activities. • Support employee relations matters, including investigations, disciplinary processes and escalation of sensitive cases. • Implement HR policies, processes and manager toolkits. • Manage employee exit processes in coordination with relevant teams. • Track recruitment KPIs, vacancies, headcount and budgets. • Develop HR/recruitment dashboards and management reports. • Maintain accurate and confidential employee records. • Support compliance with UAE employment requirements and relevant government processes. • Liaise with hiring managers, external recruitment partners and government authorities as required. Requirements • Bachelor's degree or relevant graduate-level qualification. • Minimum 3 years' HR experience, or at least 2 years' HR Generalist experience within a service-related industry. • HR qualification such as CIPD is desirable. • Good understanding of UAE employment regulations; knowledge of DGHR law is preferred. • Experience handling employee relations, recruitment, onboarding and performance management. • Experience dealing with UAE government bodies and knowledge of relevant immigration/DHA processes is preferred. • Strong MS Excel, Word and Outlook skills. • Excellent written and verbal English communication. • Arabic would be an advantage. • Strong stakeholder management, organisation, confidentiality and attention to detail. HR Operations | HR Generalist | Employee Relations | Recruitment | Talent Acquisition | Onboarding | Performance Management | UAE Labour Law | HR Policies | Employee Engagement | HR Administration | Stakeholder Management Human Resources | People & Culture | HR Business Partnering | Employee Lifecycle | Disciplinary Procedures | Grievance Handling | Investigations | Probation Management | Performance Appraisal | Headcount Planning | Workforce Planning | Recruitment KPIs | HR Reporting | HR Analytics | HR Dashboard | Payroll Coordination | Offboarding | Government Relations | Immigration | Microsoft Excel | CIPD Show more Show less