Housekeeping Manager

Organization- Alila Hinu Bay Summary General Duties • To be committed and dedicate time, effort and attention to offer a room product, which in quality, presentation and cleanliness reflects the vision and brand personality of the hotel • To supervise and coordinate all business activities in Housekeeping Department Management Responsibilities • Ensure that all decisions taken by the Executive Committee are fully implemented in the overall Housekeeping Department, participate and make suggestions for the decision taking of the Executive Committee. • Responsible for ensuring the implementation of the hotel vision in the Housekeeping Department and implementation of the regular business action plans. • Ensure that the staff in the Housekeeping Department adheres to all policies, procedures and rules set by the management. • Ensure effective communication between Housekeeping and other departments. General Responsibilities • Build teamwork and enhance the team’s commitment to their work and the hotel. • Delegate appropriate responsibility to others based on their ability whilst ensuring they have sufficient authority and resources. • Achieve a record of success in recruiting, interviewing and hiring people.(“Getting the right person in the right job”) • Communicate the vision and brand personality to the team and ensure it is integrated in the department’s business practices. • Actively and successfully train people for current assignments and future growth. • Set and communicate high performance standards. • Recognize outstanding individual performance in the department and deal with substandard performance fairly, immediately and constructively. • Ensure all employees under your supervision are scheduled in accordance with business needs. Budgeting and Finance • Prepare the annual business plan for the department. • Monitor the department’s budget and proactively implement corrective action where necessary. • Control cost whilst ensuring guests get value for money. Communication • Communicate effectively within the organization at all levels using the most appropriate communication method for the matter concerned. • Conduct regular brief, concise, well-prepared departmental meetings and ensure follow-up. Other • Adjust to changes in job requirements and the hotel’s operational strategies to meet business needs. • Maintain an efficient and effective administrative system. • Continue the professional development by self-directed learning and participation in company sponsored training programs. • Keep abreast of developments affecting your field of expertise. 5.Involve in making effort of Earth Check branded hotel for Alila Villas Uluwatu Technical Expertise • Work closely with Engineering to implement an effective preventative maintenance system • Control consumption and maintain a cost-effective inventory of guest supplies, chemicals and amenities. • Ensure all linen and uniforms are well maintained. • Ensure all HK staff work in accordance with health and safety regulations. • Ensure proper arrangement and maintenance of flowers and plants in the guest rooms and public areas. • Plan and implement regular general cleaning programs. • Implement an effective energy conservation program within the departments and areas under your supervision in coordination with Engineering. • Ensure that all safety rules, emergency procedures and fire prevention regulation are strictly enforced by the employees. • Identify and plan FF&E and OE for replacement in the areas under your supervision. • Assist department concerned in the planning and implementing the hotel’s rehabilitations plans as appropriate. • Coordinate daily room and public areas cleaning priorities. • Conduct periodic inspections of entire hotel area to check the cleaning standard. Qualifications • 6 –10 years of housekeeping experience in luxury hotels • Minimum 3 years of management or supervisory leadership experience • Proven experience managing and developing housekeeping teams • Strong knowledge of luxury cleaning, laundry, linen, wardrobe, and garment-care standards • Experience developing SOPs, schedules, checklists, and quality-control systems • Private-household experience is highly advantageous • Five-star luxury hotel or high-end residential experience is preferred • UAE or GCC experience is an advantage • Diploma or degree in Hospitality, Housekeeping, Hotel Management, or a related discipline is preferred • Must be professional, discreet, proactive, trustworthy, organized, and detail-oriented Show more Show less

6 –10 years of housekeeping experience in luxury hotels; Minimum 3 years of management or supervisory leadership experience; Proven experience managing and developing housekeeping teams; Strong knowledge of luxury cleaning, laundry, linen, wardrobe, and garment-care standards; Experience developing SOPs, schedules, checklists, and quality-control systems; Diploma or degree in Hospitality, Housekeeping, Hotel Management, or a related discipline is preferred.

General Duties: supervise and coordinate all business activities in the Housekeeping Department; reflect the hotel’s vision and brand in room quality, presentation, and cleanliness. Management Responsibilities: ensure implementation of hotel vision in Housekeeping, adhere to policies, and maintain effective interdepartmental communication; recruit, interview, and hire staff; train for current and future growth; set high performance standards. Budgeting and Finance: prepare the annual department business plan, monitor the budget, and control costs while delivering value to guests. Communication: lead regular departmental meetings and ensure follow-up; coordinate with Engineering and other departments. Other: adapt to changes in job requirements and hotel strategies; maintain administrative systems; participate in company training; contribute to Earth Check initiatives; coordinate daily room and public areas cleaning priorities; conduct periodic inspections of hotel areas to ensure cleaning standards.