HC Systems Specialist

Overview U niversity of Doha for Science and Technology (UDST) was officially established by the Emiri Decision No13 of 2022, and it is the first national university specializing in academic applied, technical, and professional education in the State of Qatar. UDST has over 70 bachelor's and master's degree programs, diplomas, and certificates. The university houses 5 colleges: The College of Business, the College of Computing and Information Technology, the College of Engineering and Technology, the College of Health Sciences, and the College of General Education, in addition to specialized training centers for individuals and companies. UDST is recognized for its student-centered learning and state-of-the-art facilities. Its world-renowned faculty and researchers work on developing the students’ skills and help raise well-equipped graduates who proudly serve different sectors of the economy and contribute to achieving human, social, and economic development goals nationally and internationally. With more than 800 staff and over 8,000 students, UDST is the destination of choice for applied and experiential learning. The University is recognized for its student-centered learning and state-of-the-art facilities. Our faculty are committed to delivering pedagogically-sound learning experiences that incorporate innovative learning technologies. Our aim is to enhance students’ skills and help develop talented graduates who can effectively contribute to a knowledge-based economy and make Qatar’s National Vision 2030 a reality. Responsibilities • Maintain accurate and complete HC system data. • Provide first-line functional support to HC system users. • Manage and track HC system requests, incidents, and enhancements. • Gather and document functional business requirements. • Prepare process flows and system documentation. • Coordinate and participate in User Acceptance Testing (UAT). • Support system enhancements, upgrades, releases, and implementations. • Maintain user guides, SOPs, and knowledge materials. • Provide system training and guidance to users. • Monitor data quality and resolve system/data inconsistencies. • Support system and data audits. • Support HC SharePoint sites and document libraries. • Coordinate system issues and requirements with the IT Directorate. • Prepare HC reports and validate report data. • Maintain records of system changes and configurations. • Support HC digital initiatives and post-implementation activities. • Identify opportunities to improve workflows, system utilization, and efficiency. • Ensure confidentiality, appropriate access, and proper handling of HC information. • Coordinate with HC stakeholders and IT to resolve system-related matters. • Perform other job-related duties as assigned. Qualifications • • Bachelor’s degree in Human Resource Management, Management information Systems (MIS), Information Systems, Business Administration, or a related field is required. • HRIS / HCM-related certification in platforms such as PeopleSoft, Workday, Oracle HCM, SAP Success Factors, or equivalent is preferred. • Business Analysis or process improvement certification such as ECBA, CCBA, CBAP, or equivalent is preferred. • Additional Training in Human Capital Information Systems, data management business process analysis, reporting, or Human Capital management is an asset. • Practical experience supporting HCM/ HRIS applications, employee data management, and HR related systems is required; exposure to payroll systems is considered an asset. • Minimum of 3-5 years of progressively responsible relevant experience supporting Human Capital Management (HCM) or Human Resource Information Systems (HRIS), or enterprise business systems, including functional user support, data management, requirements documentation, functional testing, reporting, system documentation, and end-user-training. • Experience coordinating system enhancement requests, UAT activities, or HR digital initiatives is preferred. • Experience supporting PeopleSoft HCM or a comparable enterprise HCM platform is preferred. • Fluency in written and spoken English language is required. • Fluency in written and spoken Arabic is preferred. Show more Show less

Bachelor’s degree in Human Resource Management, Management Information Systems (MIS), Information Systems, Business Administration, or a related field is required. HRIS / HCM-related certification in platforms such as PeopleSoft, Workday, Oracle HCM, SAP Success Factors, or equivalent is preferred. Business Analysis or process improvement certification such as ECBA, CCBA, CBAP, or equivalent is preferred. Additional Training in Human Capital Information Systems, data management business process analysis, reporting, or Human Capital management is an asset. Practical experience supporting HCM/ HRIS applications, employee data management, and HR related systems is required; exposure to payroll systems is considered an asset. Minimum of 3-5 years of progressively responsible relevant experience supporting Human Capital Management (HCM) or Human Resource Information Systems (HRIS), or enterprise business systems, including functional user support, data management, requirements documentation, functional testing, reporting, system documentation, and end-user-training. Experience coordinating system enhancement requests, UAT activities, or HR digital initiatives is preferred. Experience supporting PeopleSoft HCM or a comparable enterprise HCM platform is preferred. Fluency in written and spoken English language is required. Fluency in written and spoken Arabic is preferred.

Maintain accurate and complete HC system data. Provide first-line functional support to HC system users. Manage and track HC system requests, incidents, and enhancements. Gather and document functional business requirements. Prepare process flows and system documentation. Coordinate and participate in User Acceptance Testing (UAT). Support system enhancements, upgrades, releases, and implementations. Maintain user guides, SOPs, and knowledge materials. Provide system training and guidance to users. Monitor data quality and resolve system/data inconsistencies. Support system and data audits. Support HC SharePoint sites and document libraries. Coordinate system issues and requirements with the IT Directorate. Prepare HC reports and validate report data. Maintain records of system changes and configurations. Support HC digital initiatives and post-implementation activities. Identify opportunities to improve workflows, system utilization, and efficiency. Ensure confidentiality, appropriate access, and proper handling of HC information. Coordinate with HC stakeholders and IT to resolve system-related matters. Perform other job-related duties as assigned.