Tally
The ideal candidate is responsible for leading a team of trained product experts who provide our customers with a delightful, frictionless experience. Responsibilities • Manage customer relationships and ensure high customer satisfaction. • Drive customer retention and contract renewals. • Identify upselling and cross-selling opportunities. • Monitor account health and proactively manage customer engagement. • Conduct regular customer meetings and Quarterly Business Reviews (QBRs). • Coordinate closely with Sales, TAM, Presales, Solutions Architecture, Finance, and other internal stakeholders. Qualifications • Bachelor's degree or equivalent experience • 3+ years' of customer service • Excellent written and verbal communication skills • Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.) Do follow our LinkedIn for faster response. Only shortlisted candidates will be notified. https://www.linkedin.com/company/tally-recruitment-agency/ Show more Show less
AED 9,000 – 14,000/mo