Sales Account Manager

Job Description We are looking for a results-driven Sales Account Manager to manage a portfolio of client accounts, develop new business opportunities, and ensure long-term customer satisfaction in Dubai, UAE. You will act as the main point of contact for your clients, understanding their needs, providing tailored solutions, and driving revenue growth. Job Responsibilities Manage and grow relationships with existing key accounts to maximize customer satisfaction and retention Identify and develop new business opportunities within the assigned territory or industry Understand client requirements and present appropriate product or service solutions Deliver effective sales presentations, proposals, and product demonstrations Negotiate contracts, pricing, and terms in alignment with company policies Achieve or exceed quarterly, semiannually, and annual sales targets Collaborate closely with internal teams, including Sales Engineering, Solution Architects, Marketing, and Customer Support Maintain accurate records of all sales activity, customer interactions, and forecasts in the CRM system Provide feedback to product and marketing teams based on client insights and market trends Continuous Customer Satisfaction during project delivery and support activities Have a strategic plan for each account of how the company can support its growth and development plans Support Finance in the Payment Collection process Support PMO in signing delivery certificates Requirements Bachelor’s degree in IT, Business, Marketing, or a related field 4+ years of Experience Technical background or understanding of the company’s products/services Problem-solving Time management Excellent communication, negotiation, and interpersonal skills Ability to work independently, manage multiple accounts, and meet deadlines Experience in IT industry, e.g., IT solutions, SaaS, Telecommunications Track record of meeting or exceeding sales targets Show more Show less