Customer Service Representative

Client Service Representative | Dubai Immediate Joiners Only About the Job: • Position Title: Client Service Representative • Job Location: Dubai • Training Location: Dubai • Training Duration: 4-8 weeks • Competitive Salary Package Incentives and Rewards. Job Description: • Client Interfacing Role (not a back-office work) • Ensuring superb client service quality. • Manage the operations of business unit, including the management of orders, sales transactions, client affairs, financial matters, administrative tasks, and property maintenance management. • Collaborate with diverse departments and business units to optimize operational efficiency. • Communicate effectively across various mediums, encompassing face-to-face interactions, managing incoming and outgoing calls, chat correspondence, emails, etc. • Active participation in the client retention program. Job Specification: • +2 years of relevant experience. (Consideration for fresh graduates if they meet other qualifying criteria). • Excellent client service skills preferably gained from BPO background (call center), high-end brand fashion retail industry, or 5-star hotels/hospitality industry. • Advanced proficiency in English verbal and written communication with a refined accent. • Capability to deal with high-profile clients with poise and professionalism. • Proficient in handling clients' complaints, feedback, as well as being organized, a good researcher, detail-oriented and effective problem solver. • Smart and professional looking with a confident personality. • Demonstrate positive attitude with high energy level. • Capable and adaptable with technology. • In good physical and health condition. Show more Show less

2+ years of relevant experience (consideration for fresh graduates if other criteria are met). Excellent client service skills, preferably from BPO/call center, luxury fashion retail, or 5-star hospitality. Advanced proficiency in English (verbal and written) with a refined accent. Ability to handle high-profile clients with poise and professionalism. Strong organizational, research, problem-solving, and proactive attitude. Professional appearance and high energy; adaptability with technology; good health condition.

Client interfacing role (not back-office). Ensure superb client service quality. Manage operations of the business unit, including orders, sales transactions, client affairs, financial matters, administrative tasks, and property maintenance management. Collaborate with diverse departments to optimize operational efficiency. Communicate across channels (face-to-face, calls, chat, email). Participate in the client retention program.