Cargo Business Analyst

About Us: AmpsTek – a global technology leader since 2013 – is transforming how businesses approach technology and staffing solutions. Founded by seasoned technology leaders across the UK, Europe, APAC, North America, and LATAM, and with registered offices in 30+ countries, we deliver exceptional service, scalable solutions, and measurable impact. With a portfolio of 200+ clients and millions of users across web and mobile platforms, we empower businesses to innovate, grow, and succeed. Join our team and be part of a dynamic, growth-oriented organization that values talent, creativity, and results. Job Title: Cargo Business Analyst Location: Dubai UAE Hybrid Contract Position Description: • Gather and document business and system requirements from various cargo stakeholders. • Analyze and support cargo processes including booking, acceptance, warehouse operations, shipment tracking, and delivery. • Work closely with business users, IT teams, and vendors. • Prepare requirement documents, process flows, user stories, and functional specifications. • Participate in system testing, User Acceptance Testing (UAT), and issue resolution. • Support system integrations and data analysis related to cargo operations. • Identify process improvement opportunities and recommend technology solutions. Mandatory skills • Experience in the Air Cargo/Aviation domain. • Knowledge of SkyChain Cargo System. • Strong requirements gathering and stakeholder management skills. • Understanding of end-to-end cargo operations and workflow processes. • Experience with testing, documentation, and system implementations. Good analytical, communication, and problem-solving skills. Show more Show less

Experience in the Air Cargo/Aviation domain. Knowledge of SkyChain Cargo System. Strong requirements gathering and stakeholder management skills. Understanding of end-to-end cargo operations and workflow processes. Experience with testing, documentation, and system implementations.

Gather and document business and system requirements from various cargo stakeholders. Analyze and support cargo processes including booking, acceptance, warehouse operations, shipment tracking, and delivery. Work closely with business users, IT teams, and vendors. Prepare requirement documents, process flows, user stories, and functional specifications. Participate in system testing, User Acceptance Testing (UAT), and issue resolution. Support system integrations and data analysis related to cargo operations. Identify process improvement opportunities and recommend technology solutions.