Sales Manager (Facilities Management)

Our client is locally owned diversified group with business across various sector. They also have a facilities management wing which they are hiring for. The position is of a Manager – Sales who will be responsible for driving revenue growth, expanding market presence, and leading the sales function across multiple business verticals, including Total Facility Management (FM), Furniture & Joinery Trading, and Fit-out & Refurbishment. Budget: AED 20000-25000+ commissions The role will develop and execute sales strategies, manage key client and contractor relationships, lead and mentor the sales team, and ensure achievement of annual revenue and gross profit targets. The position will also be responsible for building a sustainable pipeline of recurring business, developing long-term client relationships, and driving profitable growth across the business. Key Responsibilities 1. Sales Strategy & Business Development • Develop and implement annual sales strategies, budgets, forecasts, and business development plans to achieve agreed revenue and gross profit targets. • Identify and pursue new business opportunities across Total Facility Management, Furniture & Joinery Trading, and Fit-out & Refurbishment. • Develop and leverage a strong network of developers, owners' associations, architects, interior designers, contractors, consultants, and Project Management Consultants (PMCs) across the UAE. • Generate qualified leads, secure high-value tenders, and convert business opportunities into awarded projects. • Manage the complete sales cycle, from business development and prequalification through tendering, commercial negotiations, contract award, and project handover. • Monitor project pipelines and ensure timely submission of quotations, proposals, technical submissions, and commercial bids. • Build a consistent pipeline of recurring and short-cycle business to support ongoing operational requirements. • Work closely with Estimation, Procurement, Design, Finance, and Operations teams to ensure projects meet required gross profit margins while remaining commercially competitive. • Develop strategic relationships with key stakeholders to generate repeat business and long-term partnerships. 2. Team Leadership & Performance Management • Lead, mentor, coach, and motivate the sales team to achieve individual and overall business objectives. • Establish clear sales KPIs and conduct regular performance reviews. • Provide coaching and development opportunities to strengthen team capabilities. • Allocate territories, customer accounts, and project opportunities to maximize market coverage. • Foster a high-performance, customer-focused, and results-oriented sales culture. • Drive performance against revenue, gross profit, pipeline, conversion, client retention, account growth, and new business acquisition targets. 3. Key Account & Client Relationship Management • Develop and maintain strong relationships with strategic clients, developers, consultants, contractors, owners' associations, and other key stakeholders. • Represent the business in client meetings, presentations, negotiations, and project discussions. • Ensure high levels of customer satisfaction through proactive account management and effective resolution of escalated issues. • Identify cross-selling and upselling opportunities across FM, furniture, joinery, fit-out, and refurbishment services. • Build long-term strategic partnerships that contribute to sustainable revenue growth. 4. Market Analysis & Reporting • Monitor market trends, competitor activities, pricing strategies, and emerging opportunities across the UAE FM, furniture, joinery, fit-out, and refurbishment sectors. • Prepare and present regular sales reports, pipeline analysis, forecasts, gross margin performance, and market intelligence to senior management. • Provide recommendations to improve sales effectiveness, profitability, market positioning, and customer acquisition. • Monitor agreed KPIs and implement corrective actions where required. • Maintain accurate sales forecasts and ensure effective CRM pipeline management. 5. Process, Compliance & Coordination • Ensure compliance with company pricing policies, delegated authority limits, credit control procedures, and internal approval processes. • Coordinate with Design, Estimation, Procurement, Project Management, Finance, and Operations teams to ensure successful execution of awarded projects. • Maintain accurate CRM records, customer information, sales forecasts, and pipeline data. • Ensure compliance with applicable UAE commercial regulations and company policies. Key Skills & Qualifications • Bachelor's degree in Business Administration, Sales, Engineering, Interior Design, or a related discipline. • Minimum 10 years of sales and business development experience, with at least 3 years in a senior managerial or team leadership position. • Strong experience in one or more of the following sectors: • Total Facility Management • Fit-out & Refurbishment • Furniture • Joinery • Interior solutions • Strongly preferred: candidates with exposure across multiple service lines, particularly FM, fit-out, furniture, and joinery. • Established network of developers, owners' associations, architects, interior designers, consultants, contractors, and PMCs within the UAE. • Proven track record of achieving revenue and gross profit targets in the UAE market. • Strong commercial acumen with excellent business development, negotiation, leadership, and relationship management skills. • Strong understanding of project specifications, BOQs, tender documents, commercial proposals, and project requirements. • Sound technical understanding of Fit-out, Refurbishment, Furniture, Joinery, and Total Facility Management services. • Excellent communication, presentation, stakeholder management, and negotiation skills. • Proficiency in Microsoft Office and CRM systems. • Valid UAE driving license is mandatory. Working Conditions • Office-based role with frequent travel to client locations, project sites, meetings, and industry events across the UAE. Show more Show less

Bachelor's degree in Business Administration, Sales, Engineering, Interior Design, or a related discipline. Minimum 10 years of sales and business development experience, with at least 3 years in a senior managerial or team leadership position. Strong experience in Total Facility Management (FM), Fit-out & Refurbishment, Furniture, Joinery or Interior solutions. Established network of developers, owners' associations, architects, interior designers, consultants, contractors, and PMCs within the UAE. Proven track record of achieving revenue and gross profit targets in the UAE market. Valid UAE driving license is mandatory.