VIP Waiter

About Addmind Addmind is a privately owned hospitality group and the leading food and beverage management and concept creation company in the Middle East, with a growing international portfolio of restaurants, bars and lounges, beach clubs, nightlife venues, and hotels. We are seeking a friendly, attentive, and professional VIP Waiter to join our growing Ushuaia team in Dubai . The ideal candidate will deliver an excellent guest experience by providing efficient, high-quality food and beverage service. This position requires strong product knowledge, a positive attitude, and the ability to thrive in a fast-paced, high-energy beach club environment. Position Type: Seasonal Key Responsibilities VIP Client Acquisition & Business Development • Proactively identify, approach, and onboard new VIP clients and groups. • Build and maintain a strong personal network of VIP guests, promoters, and industry contacts. • Generate new business leads through networking, referrals, social events, and market presence. • Meet and exceed individual booking and revenue targets set by management. Guest Relationship Management • Build long-term relationships with VIP clients to encourage repeat visits and loyalty. • Act as the primary point of contact for VIP guests before, during, and after their visit. • Understand and anticipate client preferences to deliver a tailored, high-touch experience. • Handle client requests, special occasions, and last-minute changes with discretion and professionalism. Event & Table Sales • Drive table reservations, bottle service sales, and event packages to VIP clients. • Promote upcoming events, artist line-ups, and experiences to the VIP client base. • Negotiate and coordinate special arrangements, packages, and group bookings. • Work closely with the marketing and events team to align outreach with promotional calendars. Networking & Market Representation • Represent the venue at industry events, partner venues, and social occasions to expand the client network. • Build relationships with hotels, concierges, promoters, and other referral partners across Dubai. • Stay current on competitor venues, market trends, and the broader VIP nightlife landscape. • Act as a brand ambassador for Addmind and Ushuaia Dubai Harbour Experience at all times. Reporting & Client Documentation • Maintain an accurate, up-to-date VIP client database, including preferences and booking history. • Track leads, conversions, and revenue generated against personal and team targets. • Provide regular reports to management on business development activity and pipeline. • Report market feedback, client insights, and competitor activity to inform strategy. Administrative & Financial Support • Coordinate bookings, deposits, and billing arrangements in line with company procedures. • Liaise with floor and table service teams to ensure VIP client expectations are met on-site. • Support shift handovers, briefings, and administrative tasks related to VIP accounts. • Manage guest-related data entry and reservation notes accurately. Requirements • High school diploma or equivalent; a degree in hospitality, business, or marketing is an advantage. • Minimum 2-3 years of experience in VIP relations, business development, or sales within nightlife, F&B, or premium hospitality venues. • Established network of VIP clients and industry contacts within Dubai is highly desirable. • Proven track record of meeting sales or booking targets. • Excellent communication, negotiation, and interpersonal skills, with a polished and professional presentation. • Strong commercial instinct and a proactive, results-driven attitude. • Ability to work under pressure in a fast-paced, high-energy, and high-volume environment. • Flexibility to work evenings, weekends, and late nights in line with venue and event schedules. • Team player with a guest-first, relationship-driven approach. • Physical stamina to remain active for extended periods and manage a demanding pace during events. What We Offer • Opportunity to work with one of the region's leading hospitality and lifestyle groups. • Dynamic, collaborative, and multicultural work environment. • Exposure to a high-energy beach club environment and vibrant guest experiences. • Career growth and professional development opportunities. Join Us If you are a proactive, well-connected professional with a passion for building relationships and driving business, we would love to hear from you. Apply now and become part of the Addmind journey. Show more Show less

High school diploma or equivalent; a degree in hospitality, business, or marketing is an advantage. Minimum 2-3 years of experience in VIP relations, business development, or sales within nightlife, F&B, or premium hospitality venues. Established network of VIP clients and industry contacts within Dubai is highly desirable. Proven track record of meeting sales or booking targets. Excellent communication, negotiation, and interpersonal skills, with a polished and professional presentation. Strong commercial instinct and a proactive, results-driven attitude. Ability to work under pressure in a fast-paced, high-energy, and high-volume environment. Flexibility to work evenings, weekends, and late nights in line with venue and event schedules. Team player with a guest-first, relationship-driven approach. Physical stamina to remain active for extended periods and manage a demanding pace during events.

VIP Client Acquisition & Business Development: Proactively identify, approach, and onboard new VIP clients and groups; Build and maintain a strong personal network of VIP guests, promoters, and industry contacts; Generate new business leads through networking, referrals, social events, and market presence; Meet and exceed individual booking and revenue targets set by management. Guest Relationship Management: Build long-term relationships with VIP clients to encourage repeat visits and loyalty; Act as the primary point of contact for VIP guests before, during, and after their visit; Understand and anticipate client preferences to deliver a tailored, high-touch experience; Handle client requests, special occasions, and last-minute changes with discretion and professionalism. Event & Table Sales: Drive table reservations, bottle service sales, and event packages to VIP clients; Promote upcoming events, artist line-ups, and experiences to the VIP client base; Negotiate and coordinate special arrangements, packages, and group bookings; Work closely with the marketing and events team to align outreach with promotional calendars. Networking & Market Representation: Represent the venue at industry events, partner venues, and social occasions to expand the client network; Build relationships with hotels, concierges, promoters, and other referral partners across Dubai; Stay current on competitor venues, market trends, and the broader VIP nightlife landscape; Act as a brand ambassador for Addmind and Ushuaia Dubai Harbour Experience at all times. Reporting & Client Documentation: Maintain an accurate, up-to-date VIP client database, including preferences and booking history; Track leads, conversions, and revenue generated against personal and team targets; Provide regular reports to management on business development activity and pipeline; Report market feedback, client insights, and competitor activity to inform strategy. Administrative & Financial Support: Coordinate bookings, deposits, and billing arrangements in line with company procedures; Liaise with floor and table service teams to ensure VIP client expectations are met on-site; Support shift handovers, briefings, and administrative tasks related to VIP accounts; Manage guest-related data entry and reservation notes accurately.