Mashreq
Key Result Areas - Meeting the KPI Targets set in term of revenues Through PL Sales and PL Fulfillment. - Acquire new Business through Cross sell to increase penetrations. - Managing assigned Leads via CRM within the agreed TAT (Drop Offs). - Ensure controls requirement of the business are adhered to in line with Bank policies to ensure quality growth in business. Job Purpose - To achieve monthly KPIs assigned - To ensure that telesales activities are directed to meeting sales targets. - To maintain service standards and monitor, evaluate and measure performances to achieve top productivity and efficiency from systems as well as the product campaigns. - To manage relationships of assigned portfolio through outbound channels along with Personal Loan Sales and Fulfillment. - Generating revenue through Personal Banking Personal Loan Sales. - Ensuring end to end customer service, ensuring quality growth in earnings through focused penetration of target segments with optimal risk propositions. Knowledge Skills and Experience - Strong analytical, logical skills - Sound market knowledge and Personal Banking understanding. - Sound technical skill set across diverse products. - Diploma / Highschool, 1- 2 years of relevant work experience in Personal Banking in the functions of PMU/ Relationship Management/ Tele Sales/Services. Show more Show less
Knowledge Skills and Experience: Strong analytical, logical skills; Sound market knowledge and Personal Banking understanding; Sound technical skill set across diverse products; Diploma / Highschool, 1-2 years of relevant work experience in Personal Banking in the functions of PMU/ Relationship Management/ Tele Sales/Services.
Meeting KPI targets in terms of revenues Through Personal Loan (PL) Sales and PL Fulfillment; Acquire new business through cross-sell to increase penetrations; Manage assigned leads via CRM within agreed TAT; Ensure controls requirements of the business in line with bank policies; Achieve monthly KPIs; Direct telesales activities to meet sales targets; Maintain service standards and monitor/evaluate performance for productivity; Manage relationships of assigned portfolio through outbound channels along with Personal Loan Sales and Fulfillment; Generate revenue through Personal Banking Personal Loan Sales; Ensure end-to-end customer service with quality growth in earnings through focused penetration of target segments with optimal risk propositions.
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