Receptionist

Purpose: Provide administrative support to the reception operations and deliver friendly, efficient customer service and to create a warm and welcoming atmosphere for all customers and visitors. Key Accountabilities: • Reception Desk: Ensure all customers entering the reception are welcomed and give necessary assistance or directed to the required person/department. Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail. • Telephone Operations: Make sure that all telephone calls are swiftly answered, directed to the appropriate person and messages taken are in clear form. • Administration: Arrange complete set of documents and update delivery report in the portal as and when required by the technical team. Prepare reports as required by management, mainly pertaining to enquiries, drop-ins and deliveries. • Log Management: Record all movements of drop-ins, customer pick up, and deliveries. Prepare and submit required reports when requested by management. Records to be maintained manually (logbook) along with the supporting documents. Ensure inspection and condition is recorded to ensure highest CSI. Qualification: • Secondary School Education Certificate. • Diploma in business administration or secretarial studies is preferred. Experience: • 3 years of minimum experience in admin and receptionist role. • Experience with automotive industry or luxury retail is preferred. • Very good command of spoken & written English. • Arabic language is preferred. Show more Show less

Secondary School Education Certificate. Diploma in business administration or secretarial studies is preferred.

Reception Desk: Welcome customers and direct them to the appropriate person or department. Handle inquiries in person, on the telephone, or via email in a professional and courteous manner. Telephone Operations: Answer calls promptly, direct to the appropriate person, and capture clear messages. Administration: Prepare and update delivery reports in the portal, and prepare reports for management related to enquiries, drop-ins, and deliveries. Log Management: Record movements of drop-ins, customer pickups, and deliveries; prepare and submit reports; maintain logs manually with supporting documents; ensure inspections and conditions are recorded to maintain high CSI.