Enterprise Software Sales Manager

Job Purpose Reporting to the Sales Director, the Sales Manager will be responsible for growing SquareOne’s business in the UAE by developing new customers, managing existing accounts, and building strong relationships with key clients. The role will focus on selling and promoting SquareOne’s solutions across Digital Transformation, Enterprise Content Management, Automation, Data & AI, Cloud, and related enterprise technology solutions. The Sales Manager will be responsible for understanding customer requirements, identifying business opportunities, working with the relevant internal teams to develop solutions, and managing the sales process through to closure. This is a customer-facing role and requires someone who is confident in dealing with senior stakeholders, understands the UAE market, and can build long-term customer relationships while consistently delivering against sales targets. Key Accountabilities Sales & Business Development • Achieve the assigned sales and profitability targets. • Develop new business opportunities across the UAE through direct prospecting, networking, referrals, events, and other channels. • Identify and qualify potential customers and convert opportunities into business. • Manage assigned accounts and develop opportunities for further growth. • Build and maintain strong relationships with customers, decision-makers, and key stakeholders. • Identify opportunities to up-sell and cross-sell SquareOne’s products and services to existing customers. • Work on self-generated leads and opportunities while also working closely with Inside Sales and Marketing to develop additional opportunities. • Lead the sales process from initial engagement and requirement gathering through solution development, proposal, negotiation, and closing. • Work closely with Presales and technical teams to understand customer requirements and develop appropriate solutions. • Prepare and deliver customer presentations, proposals, and commercial discussions as required. • Develop account plans for key customers and identify opportunities for long-term business growth. • Maintain regular communication with customers and follow up on opportunities in a timely manner. • Build and maintain a strong network of customers, partners, and contacts within the UAE market. • Participate in customer meetings, industry events, exhibitions, workshops, and networking activities to generate new opportunities. • Keep CRM and other sales tools updated with accurate opportunity, customer, activity, and forecast information. • Support Finance in following up on outstanding customer payments where required. Account Management • Take ownership of assigned customer accounts and ensure regular engagement with key stakeholders. • Understand customer business needs and identify areas where SquareOne can provide additional value. • Develop relationships across different departments and business units within existing customers. • Monitor customer satisfaction and proactively address any concerns that may affect the customer relationship. • Work closely with Delivery, Project Management, Presales, and Customer Support teams to ensure a smooth customer experience. • Maintain a good understanding of customer plans, upcoming projects, budgets, and potential opportunities. Partner & Market Development • Develop and maintain relationships with relevant technology partners and industry contacts. • Identify partnership opportunities that can support business growth in the UAE. • Work with partners on joint opportunities and customer engagements where required. • Keep up to date with market developments, customer needs, competitor activity, and new technology trends relevant to SquareOne’s business. Performance Measures • Achieves assigned sales quota and profitability targets. • Generates new customers and new business opportunities. • Grows revenue within assigned existing accounts. • Maintains a healthy and qualified sales pipeline. • Achieves agreed monthly, quarterly, and annual business development targets. • Maintains accurate and timely CRM updates and sales forecasts. • Develops and maintains strong customer relationships. • Supports customer satisfaction and retention. • Develops a relevant network of partners and market contacts. • Completes required training and development objectives within the assigned timeframe. Organizational Alignment • Works closely with the Sales Director to achieve the UAE sales strategy and targets. • Works closely with the Sales Team to ensure monthly, quarterly, and annual targets are achieved. • Enlists the support of Presales, technical, implementation, delivery, and other resources as required. • Works closely with Marketing and Inside Sales to generate and develop new opportunities. • Coordinates with Finance on commercial matters and outstanding customer payments. • Ensures proper handover of closed opportunities to the relevant delivery and project teams. Qualifications & Experience Education & Certification • Bachelor's degree in Business Administration, Sales & Marketing, Information Technology, or a related field. • MBA is an added advantage. Knowledge & Skills • Strong understanding of IT solutions and enterprise software. • Good understanding of Digital Transformation, Enterprise Content Management, Automation, Data & AI, Cloud, and related technologies. • Strong business development and consultative sales skills. • Good understanding of the UAE technology and enterprise market. • Strong communication, presentation, negotiation, and closing skills. • Good relationship-building and networking skills. • Ability to understand customer business requirements and work with technical teams to propose suitable solutions. • Good working knowledge of CRM and sales management tools. Experience • Minimum 5–7 years of B2B sales experience, preferably within the IT / technology sector. • At least 3 years of hands-on experience selling enterprise software or IT solutions. • Proven track record of achieving sales targets. • Experience in managing enterprise and strategic accounts. • Experience dealing with senior management and C-level decision-makers. • Existing relationships within the UAE market would be an advantage. Show more

Bachelor's degree in Business Administration, Sales & Marketing, Information Technology, or a related field. Minimum 5–7 years of B2B sales experience, preferably within the IT / technology sector. At least 3 years of hands-on experience selling enterprise software or IT solutions. Proven track record of achieving sales targets and managing enterprise/strategic accounts. Experience dealing with senior management and C-level decision-makers.

Lead and manage sales and business development activities to achieve sales quotas and profitability targets in the UAE. Develop new business opportunities through direct prospecting, networking, referrals, events, and other channels; qualify and convert opportunities; manage assigned accounts and grow revenue; build strong relationships with customers and key stakeholders; identify up-sell/cross-sell opportunities; lead the sales process from discovery to closure in collaboration with Presales and technical teams; deliver compelling presentations and proposals; develop account plans for key customers; maintain CRM updates and forecast accuracy; support finance on collections when required. Oversee account management and ensure regular engagement across departments within existing customers; monitor satisfaction and address concerns; coordinate with Delivery, Project Management, Presales, and Customer Support for a smooth customer experience. Develop and maintain relationships with technology partners and industry contacts; stay updated on market developments and competitor activity.