Retail Sales Manager

Job Summary We are looking for an experienced Retail Sales Manager to drive sales of our SaaS solution for the automotive aftermarket. The ideal candidate will have experience in B2B sales, SaaS solutions, or the automotive industry, with a strong understanding of garage, body shop, and automotive service workshop operations. The role involves identifying new business opportunities, conducting product demonstrations, building strong customer relationships, and achieving sales targets by helping garages and workshops adopt our digital solutions. Key Responsibilities • Identify and acquire new customers, including independent garages, body shops, and automotive service workshops across GCC. • Conduct product demonstrations and presentations to showcase the value and benefits of our SaaS solution. • Generate and manage a sales pipeline through field visits, networking, referrals, and other business development activities. • Understand customer challenges and recommend suitable software solutions to improve workshop operations. • Manage the complete sales cycle from lead generation and qualification to negotiation and closure. • Build and maintain strong relationships with garage owners, workshop managers, and key decision-makers. • Work closely with the Customer Success and Product teams to ensure smooth customer onboarding and adoption. • Achieve monthly and quarterly sales targets and maintain accurate sales forecasts and activity reports. • Collect customer feedback and share market insights with internal teams to support product improvements. • Stay updated on automotive aftermarket trends, competitor solutions, and customer requirements. Qualifications & Experience • Bachelor's degree in Business Administration, Marketing, or a related field. • 5–10 years of experience in B2B sales, SaaS sales, automotive technology, or a similar industry. • Experience selling solutions to garages, body shops, automotive workshops, or SMEs is preferred. • Proven experience in business development, consultative selling, and achieving sales targets. • Excellent communication, presentation, and negotiation skills. • Strong ability to build relationships with business owners and decision-makers. • Self-motivated, target-driven, and comfortable working in a field sales environment. • Proficiency in CRM tools and Microsoft Office. • Valid UAE driving license and willingness to travel for customer meetings across Dubai and the UAE. Preferred Skills • Experience selling garage management software, workshop management solutions, ERP, CRM, or other SaaS products. • Good understanding of automotive workshop operations and business challenges. • Existing network within the automotive aftermarket industry in the GCC. • English communication skills are required; Arabic language is mandatory. Show more Show less

Bachelor's degree in Business Administration, Marketing, or a related field. 5–10 years of experience in B2B sales, SaaS sales, automotive technology, or a similar industry. Experience selling solutions to garages, body shops, automotive workshops, or SMEs is preferred. Proven experience in business development, consultative selling, and achieving sales targets. Excellent communication, presentation, and negotiation skills. Strong ability to build relationships with business owners and decision-makers. Self-motivated, target-driven, and comfortable working in a field sales environment. Proficiency in CRM tools and Microsoft Office. Valid UAE driving license and willingness to travel for customer meetings across Dubai and the UAE.

Identify and acquire new customers, including independent garages, body shops, and automotive service workshops across GCC. Conduct product demonstrations and presentations to showcase the value and benefits of our SaaS solution. Generate and manage a sales pipeline through field visits, networking, referrals, and other business development activities. Understand customer challenges and recommend suitable software solutions to improve workshop operations. Manage the complete sales cycle from lead generation and qualification to negotiation and closure. Build and maintain strong relationships with garage owners, workshop managers, and key decision-makers. Work closely with the Customer Success and Product teams to ensure smooth customer onboarding and adoption. Achieve monthly and quarterly sales targets and maintain accurate sales forecasts and activity reports. Collect customer feedback and share market insights with internal teams to support product improvements. Stay updated on automotive aftermarket trends, competitor solutions, and customer requirements.