Customer Service Executive – Rent A Car Experience

Job Summary: Department: Customer Service – Rent A Car Location: Ras Al Khor, Dubai, UAE Job Type: Full-time Salary: AED 3,000 – AED 5,000 per month Job Overview: We are looking for a motivated and customer-focused Customer Service Executive with experience in the Rent A Car industry. The ideal candidate will have excellent communication skills, a professional attitude, and the ability to provide outstanding customer service while managing vehicle rental operations. Key Responsibilities: • Assist customers with vehicle reservations, rentals, and returns. • Handle customer inquiries via phone, email, WhatsApp, and walk-in visits. • Explain rental agreements, policies, insurance, and payment procedures. • Coordinate vehicle availability and booking schedules. • Resolve customer complaints professionally and efficiently. • Maintain accurate customer records and rental documentation. • Work closely with the operations team to ensure smooth vehicle delivery and collection. • Promote additional services and upgrades when appropriate. Requirements: • Previous experience in the UAE Rent A Car industry is required. • Strong customer service and communication skills. • Good knowledge of Microsoft Office and rental management systems. • Fluent in English (Arabic is an advantage). • Ability to work in a fast-paced environment and solve customer issues effectively. • Valid UAE driving license is an advantage. Benefits: • Competitive salary: AED 3,000 – AED 5,000 (based on experience) • Career growth opportunities • Supportive and professional work environment Interested candidates can send their CVs to [email protected] / [email protected]. Please do not forget to mention the Job position “Customer Service Executive “in the subject line. Good Luck with your Job Hunt. • Show more Show less

Previous experience in the UAE Rent A Car industry is required.\nStrong customer service and communication skills.\nGood knowledge of Microsoft Office and rental management systems.\nFluent in English (Arabic is an advantage).\nAbility to work in a fast-paced environment and solve customer issues effectively.\nValid UAE driving license is an advantage.

Assist customers with vehicle reservations, rentals, and returns.\nHandle customer inquiries via phone, email, WhatsApp, and walk-in visits.\nExplain rental agreements, policies, insurance, and payment procedures.\nCoordinate vehicle availability and booking schedules.\nResolve customer complaints professionally and efficiently.\nMaintain accurate customer records and rental documentation.\nWork closely with the operations team to ensure smooth vehicle delivery and collection.\nPromote additional services and upgrades when appropriate.