Business Development Executive - POS & Payment Gateway (F&B Tech)

The client is a fast-growing technology company redefining how merchants connect with customers. With a network of over 600+ F&B and retail merchants, offers loyalty and cashback solutions seamlessly linked to payments. Following our recent strategic partnership with a leading Payment Services Provider, we are expanding our offering from standalone QR payment solutions to a fully integrated POS + Payment + Loyalty ecosystem — creating a unified, frictionless experience for merchants and customers alike. We are looking for an ambitious and results-driven Business Development Executive to lead this next phase of growth. Role Overview: As a Business Development Executive, you will be responsible for driving new business opportunities, onboarding merchant partners, and expanding TOTL’s presence within the F&B and retail sectors. This is an exciting opportunity for someone who thrives at the intersection of technology, payments, and business growth. Salary Range : 5000 AED to 7000 AED + Commissions What You'll Be Doing • Contacting inbound leads within the defined SLA and qualifying merchants based on processing volumes, current acquiring setup, and settlement requirements. • Delivering clear and confident payment pitches, covering MDR, settlement timelines, acceptance methods, and onboarding processes. • Managing the sales cycle remotely and closing payment acquiring deals through phone and digital channels. • Identifying complex or high-volume opportunities and routing them to the relevant teams with clear handover documentation. • Maintaining accurate CRM records, including lead status, call notes, follow-ups, and closed/lost reasons. • Achieving monthly targets for closed deals and lead-to-won conversion rates. What We're Looking For We are open to candidates from different backgrounds. The key requirements are: • 1–3 years of experience in a customer-facing role, ideally within payments sales, merchant acquiring, banking, fintech, or customer/technical support. • Basic understanding of payment concepts such as MDR, interchange, and settlement cycles, or a strong willingness to learn quickly. • Confident communication skills, particularly over the phone, with the ability to handle objections and independently manage a complete sales conversation. • Strong follow-up and CRM discipline, with the ability to maintain an active pipeline and ensure leads do not go cold. • Arabic, Hindi, Urdu, or Malayalam language skills would be a strong advantage. What We Offer: · Opportunity to be part of a rapidly scaling fintech company shaping the future of merchant engagement. · Competitive compensation package with performance incentives. · Dynamic and collaborative work environment. · Exposure to the evolving POS and payments landscape across the region. · Growth opportunities within a company backed by strategic partnerships and innovation. Show more Show less