ICT Infrastructure - Enterprise Solutions Architect

Enterprise Architect JOB PURPOSE : • The Enterprise Architect leads the technical and commercial solution strategy for strategic, multi-domain ICT opportunities. • The role owns the overall solution architecture by integrating domain expertise into a single, differentiated, commercially optimized and delivery-ready solution that maximizes customer value and win probability while ensuring technical governance throughout the bid lifecycle. KEY RESPONSIBILITIES : • Own the end-to-end technical strategy, solution architecture and commercial positioning for complex, multi-domain ICT pursuits. • Lead opportunity qualification, solution shaping and customer discovery to establish the optimal technical, commercial and delivery strategy. • Develop integrated, scalable and differentiated solution architectures that align customer business objectives with technical, commercial and operational requirements. • Integrate domain architectures into a cohesive end-to-end solution, ensuring consistency across networking, cloud, cybersecurity, managed services, collaboration, AI, digital and platform domains. • Establish the overall solution blueprint, governing architecture principles, technical dependencies, integration models, assumptions and design decisions across all participating domains. • Resolve cross-domain architectural conflicts and trade-offs, balancing customer requirements, technical integrity, commercial objectives and delivery feasibility. • Provide technical governance and solution assurance through structured architecture reviews, design validation and final technical approval prior to proposal submission. • Drive solution competitiveness by balancing customer outcomes, technical innovation, commercial value and delivery considerations throughout the bid lifecycle. • Lead solution costing, effort estimation and commercial optimization in collaboration with Commercial, Finance and Delivery teams to develop commercially viable proposals. • Identify, evaluate and govern technical, commercial and delivery risks, ensuring mitigation strategies are embedded throughout the opportunity lifecycle. • Develop and maintain industry solution architectures, reference blueprints and best-practice frameworks to accelerate solution development, standardize design approaches and strengthen competitive positioning. • Establish and maintain reusable solution patterns, reference architectures, design standards and governance frameworks to improve solution quality, consistency and bid efficiency. • Serve as the principal technical advisor during executive customer engagements, solution workshops, bid defense sessions and opportunity reviews. • Develop compelling solution QUALIFICATIONS & EXPERIENCE : Education: • Required Bachelors Degree in Information Technology, Computer Science, Engineering or related fields • Desired Bachelors in Technology or Business, administration or related discipline. Industry Certifications such as TOGAF, Cloud, ITIL, PMP or OE certifications Experience: • Required 12+ years in ICT presales and enterprise solution architecture experience, including ownership of complex multi-domain bids. Strong experience across networking, cloud, managed services, security, collaboration and digital transformation. • Desired Experience leading enterprise architecture, solution governance and commercial positioning for large ICT transformation programs. JOB DIMENSIONS: Technical: Technical consultancy and platform architecture for OSS, ITSM, ITOM, Observability and AIOps solutions. Internal Stakeholders: Solution Architect, Sales, Marketing, Managed Service Practice, Project Delivery, Technology, P&C. External Stakeholders: Clients, Vendors/Partners Show more Show less

Education: Bachelor's Degree in Information Technology, Computer Science, Engineering or related fields. Certifications: TOGAF, Cloud, ITIL, PMP or OE. Experience: 12+ years in ICT presales and enterprise solution architecture experience, including ownership of complex multi-domain bids. Strong experience across networking, cloud, managed services, security, collaboration and digital transformation.

Own the end-to-end technical strategy, solution architecture and commercial positioning for complex, multi-domain ICT pursuits. Lead opportunity qualification, solution shaping and customer discovery to establish the optimal technical, commercial and delivery strategy. Develop integrated, scalable and differentiated solution architectures that align customer business objectives with technical, commercial and operational requirements. Integrate domain architectures into a cohesive end-to-end solution, ensuring consistency across networking, cloud, cybersecurity, managed services, collaboration, AI, digital and platform domains. Establish the overall solution blueprint, governing architecture principles, technical dependencies, integration models, assumptions and design decisions across all participating domains. Resolve cross-domain architectural conflicts and trade-offs, balancing customer requirements, technical integrity, commercial objectives and delivery feasibility. Provide technical governance and solution assurance through structured architecture reviews, design validation and final technical approval prior to proposal submission. Drive solution competitiveness by balancing customer outcomes, technical innovation, commercial value and delivery considerations throughout the bid lifecycle. Lead solution costing, effort estimation and commercial optimization in collaboration with Commercial, Finance and Delivery teams to develop commercially viable proposals. Identify, evaluate and govern technical, commercial and delivery risks, ensuring mitigation strategies are embedded throughout the opportunity lifecycle. Develop and maintain industry solution architectures, reference blueprints and best-practice frameworks to accelerate solution development, standardize design approaches and strengthen competitive positioning. Establish and maintain reusable solution patterns, reference architectures, design standards and governance frameworks to improve solution quality, consistency and bid efficiency. Serve as the principal technical advisor during executive customer engagements, solution workshops, bid defense sessions and opportunity reviews. Develop compelling solution