Marketing Manager

Job Title: Marketing Manager – PITSTOP 360 Location: Sajja, Sharjah, UAE Employment Type: Full-Time PITSTOP 360 is a fast-growing, multi-brand automotive service and maintenance center committed to delivering exceptional customer experiences through innovation, quality, and convenience. We are looking for a dynamic and commercially driven Marketing Manager to lead our marketing function, strengthen our brand presence, drive customer acquisition, and accelerate business growth across our service portfolio. This is an exciting opportunity for a creative and data-driven marketing professional with experience in the automotive aftermarket, service centers, dealerships, or mobility sector who thrives in a fast-paced environment and enjoys delivering measurable results. Key Responsibilities: Marketing Strategy & Brand Management • Develop and execute comprehensive marketing strategies aligned with business objectives and revenue targets. • Build brand awareness and position PITSTOP 360 as a trusted destination for multi-brand automotive service and maintenance. • Plan and manage integrated marketing campaigns across digital and traditional channels. • Ensure consistent brand identity, messaging, and customer experience across all touchpoints. Digital Marketing • Lead digital marketing initiatives across Google Ads, Meta (Facebook & Instagram), LinkedIn, TikTok, YouTube, and other relevant platforms. • Drive SEO, SEM, website optimization, and online lead generation activities. • Manage paid advertising campaigns with a focus on maximizing ROI and customer acquisition. • Monitor website performance and implement strategies to improve traffic, engagement, and conversions. Customer Acquisition & Retention • Develop promotional campaigns, service offers, and seasonal marketing initiatives to increase workshop bookings and customer retention. • Create loyalty and referral programs to enhance repeat business. • Analyze customer behavior and market trends to identify opportunities for growth. • Work closely with operations to improve the overall customer journey. Social Media & Content Marketing • Manage the company's social media presence across all platforms. • Develop engaging content, including videos, graphics, customer success stories, and educational automotive content. • Collaborate with creative agencies, photographers, videographers, and influencers to strengthen brand visibility. • Monitor social media engagement and online reputation. Partnerships & Business Development • Identify and develop strategic partnerships with insurance companies, fleet operators, corporate clients, and automotive-related businesses. • Support corporate sales initiatives through targeted marketing campaigns. • Organize promotional events, exhibitions, roadshows, and community engagement activities. Performance Marketing & Analytics • Define and monitor key marketing KPIs. • Analyze campaign performance and prepare monthly reports with actionable insights. • Optimize marketing spend to improve return on investment. • Conduct competitor analysis and market research to identify emerging trends and opportunities. Team & Vendor Management • Manage relationships with external agencies, media partners, designers, and production vendors. • Oversee the marketing budget and ensure cost-effective execution of campaigns. • Lead and mentor the marketing team where applicable. Qualifications • Bachelor's degree in Marketing, Business Administration, Communications, Digital Marketing, or a related field. • A Master's degree or professional marketing certifications (CIM, Google Ads, Meta Blueprint, HubSpot, etc.) are an advantage. Experience Mandatory Requirements • Minimum 7–10 years of marketing experience, with at least 5 years in a Marketing Manager role. • Experience within one or more of the following industries:- • Automotive Service Centers • Multi-Brand Workshops • Automotive Retail • Dealerships • Vehicle Leasing • Fleet Management • Automotive Aftermarket • Proven success in developing and executing integrated marketing campaigns that drive measurable business results. • Strong expertise in digital marketing, performance marketing, and customer acquisition. Skills & Competencies • Strategic marketing planning • Brand management • Digital marketing and paid media • SEO & SEM • Social media management • Performance marketing • CRM and customer lifecycle marketing • Marketing analytics and reporting • Budget management • Event planning and activation • Strong commercial acumen • Excellent communication and presentation skills • Creative thinking with a data-driven mindset • Project management and organizational skills If you're passionate about automotive marketing, thrive on delivering measurable results, and want to be part of a growing success story, we'd love to hear from you. Show more Show less