Giesecke+Devrient
Riyadh, Saudi ArabiaPosted 4 days ago
G+D makes the lives of billions of people around the world more secure. We create trust in the digital age with integrated security technologies in three business areas: Digital Security, Financial Platforms and Currency Technology. We have been a reliable partner for our customers for over 170 years with our innovative solutions for SecurityTech! We are an international technology group and traditional family business with over 14,000 employees in 40 countries. Creating Confidence is our path to success. Trust is the basis of our co-operation within G+D. The whole world trusts us when it comes to physical or digital currencies. We increase the security and efficiency of the cash cycle in collaboration with central banks and the entire currency industry. As the market leader in advanced currency management, would you like to join us in shaping the future of payments? Job Responsibilities: • Conduct preventive and corrective maintenance of Banknote Processing Systems • Read drawings and do the maintenance & installation of equipment’s/cable/conduits as per the drawings • Install other G+D products as per requirements in any location premises in the Kingdome when/if needed • Deliver proper telephone and email support to customer • Create incident report on G+D CRM system for each corrective maintenance ticket he receive • Work independently and/or with a team of technicians and helpers • Troubleshoot installed automation systems to identify the root cause of the problem and provide proper closure for the incident • Provide excellent customer service • Perform a wide variety of functions associated with servicing, programming and testing of systems on site which includes and not limited to Banknote Processing Systems, Material handling systems, security systems,..etc • Document service and installation actions by completing forms, reports, logs and other records • Responsible for the performance of other tasks related to this position as they are assigned by the management • Perform additional assignments per the direct manager’s direction • Ensure high service quality; build up a strong link to customer’s operational staff based on technical excellence and reliability • Ensure daily working hours posting through G+D portals/apps and link it with project / incident Job Requirements: • Due to Saudization the role is open to Saudi National only • Should have a Diploma in Electronics or electrical • Should have acceptable verbal & written communication in English; • Self-starter; cooperative attitude; team player • Should be fast learner and dedicated • Local Traveling time +50% • Based in Riyadh Show more Show less
• Saudi National only (Saudization). • Diploma in Electronics or Electrical. • Must have acceptable verbal & written English. • Self-starter with cooperative attitude; team player. • Fast learner and dedicated. • Local travel time +50%. • Based in Riyadh.
• Conduct preventive and corrective maintenance of Banknote Processing Systems. • Read drawings and perform maintenance & installation of equipment, cables, and conduits as per drawings. • Install other G+D products as required in any location premises in the Kingdom. • Deliver telephone and email support to customers. • Create incident reports in G+D CRM system for each corrective maintenance ticket. • Work independently and/or with a team of technicians and helpers. • Troubleshoot installed automation systems to identify root causes and close incidents properly. • Provide excellent customer service. • Perform servicing, programming, and testing on-site for Banknote Processing Systems, Material Handling Systems, Security Systems, etc. • Document service and installation actions through forms, reports, logs, and records. • Perform additional tasks as assigned by management. • Ensure high service quality and maintain strong links with customer operational staff. • Ensure daily working hours are posted through G+D portals/apps and linked to projects/incidents.
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