Business Operations Manager

Title: Business Operations Manager Location: Dubai, United Arab Emirates (Onsite) Employment Type: Full-time Company: OLTEK 🚀 About OLTEK OLTEK is a technology company focused on delivering innovative software and digital solutions to engineering, construction, infrastructure, and industrial organizations across the UAE and the wider region. 🎯 Role Purpose We are looking for an ambitious, business-minded, and highly organized Business Operations Manager to become a key member of our leadership team. This is not a traditional operations role. You will work directly with the top management to drive business growth, manage daily operations, build and lead the business development team, and help scale the company. If you have experience managing both commercial and operational functions and want the opportunity to help build a growing company from the ground up, we would love to hear from you. ✅ Key Responsibilities · Managing the day-to-day business operations. · Monitor company performance against strategic objectives and KPIs. · Develop and improve business processes, workflows, and operational efficiency. · Prepare business reports, forecasts, and management dashboards. · Coordinate activities across sales, marketing, operations, finance, and vendors. · Recruit, onboard, and manage Business Development Executives. · Set sales activity targets and performance goals. · Monitor sales pipeline, opportunities, and revenue forecasts. · Coach and support the business development team to achieve growth objectives. · Participate in strategic customer meetings and key account development activities. · Drive customer acquisition and revenue growth initiatives. · Oversee CRM management and sales reporting. · Ensure timely preparation of quotations, proposals, and contracts. · Improve customer onboarding and service delivery processes. · Coordinate with software vendors, partners, and service providers. · Establish scalable operational procedures to support company growth. 🧩 Ideal Candidate Profile · Bachelor's degree in Business Administration, Management, Marketing, Engineering, or related field. · 4-8 years of experience in business management, operations, sales management, or commercial leadership roles. · Proven experience managing teams and business performance. · Demonstrated success in sales, business development, or revenue growth initiatives. · Strong understanding of CRM systems, sales processes, and KPI management. · Excellent analytical, leadership, and communication skills. · Experience in technology, SaaS, software, engineering, or construction-related industries is highly desirable. · Able to work closely with the top management. · Highly organized, detail‑oriented, and proactive · Strong written and verbal communication skills · Calm, reliable, and trustworthy · Ability to work under deadlines · Excellent hands-on experience with AI productivity tools · Excellent English language (written and spoken) · UAE experience is mandatory. ⭐ Why Join OLTEK? · Opportunity to work directly with the top management. · Leadership role with significant impact on company growth. · Fast-paced entrepreneurial environment. · Career growth opportunities as the company expands regionally. · Competitive salary and comprehensive benefits package. · High trust, high responsibility culture. · Clear growth path for strong performers. · Opportunity to build and lead a growing business. · Flexible, digital-first work culture. · Opportunity to work with global brands and expand your career in technology. · Opportunities for professional development and career advancement. 📩 Apply here or by sending your CV to [email protected] a with the subject: Business Operations Manager - Dubai Show more Show less

Bachelor's degree in Business Administration, Management, Marketing, Engineering, or related field. 4-8 years of experience in business management, operations, sales management, or commercial leadership roles. Proven experience managing teams and business performance. Demonstrated success in sales, business development, or revenue growth initiatives. Strong understanding of CRM systems, sales processes, and KPI management. Excellent analytical, leadership, and communication skills. Experience in technology, SaaS, software, engineering, or construction-related industries is highly desirable. UAE experience is mandatory.

Managing the day-to-day business operations. Monitor company performance against strategic objectives and KPIs. Develop and improve business processes, workflows, and operational efficiency. Prepare business reports, forecasts, and management dashboards. Coordinate activities across sales, marketing, operations, finance, and vendors. Recruit, onboard, and manage Business Development Executives. Set sales activity targets and performance goals. Monitor sales pipeline, opportunities, and revenue forecasts. Coach and support the business development team to achieve growth objectives. Participate in strategic customer meetings and key account development activities. Drive customer acquisition and revenue growth initiatives. Oversee CRM management and sales reporting. Ensure timely preparation of quotations, proposals, and contracts. Improve customer onboarding and service delivery processes. Coordinate with software vendors, partners, and service providers. Establish scalable operational procedures to support company growth.