Operations Manager

Job description: Equiti is a pioneering fintech firm and world-class provider of multi-asset fintech products - from liquidity solutions to in-house tech hubs to online trading platforms. With over 400 global specialists in 9 languages, Equiti provides clients with access to individual, professional, and institutional brokerage services in Europe, the Middle East, and Africa. At Equiti, we believe that financial opportunities can unlock potential for everyone, everywhere. We’re on a mission to deliver accessible online trading products around the world through education and accessibility. Think finance is stuffy? Think again. We see Equiti as a new breed of broker, and we are on the lookout for talented individuals who can perform and excel in a dynamic and innovative working environment. Our Asset Management department would like to welcome a detail-oriented. Operations Manager in our office in Dubai Equiti Wealth is launching a regulated wealth management platform providing investors access to institutional grade investment funds across multiple asset classes. The platform operates within an institutional operating model designed to support scalable fund distribution, operational control, and regulatory oversight. The Fund Operations Manager will be responsible for the day-to-day operational functioning of the platform across the full lifecycle of fund transactions. The role focuses on transaction processing, reconciliation, onboarding workflows, and fund data management to ensure operational efficiency and accuracy. This position works closely with the internal compliance and technology teams, and external institutional service providers involved in the operational processing of investment funds. Responsibilities Fund Transaction Lifecycle Management • Manage the operational lifecycle of fund transactions including subscriptions, redemptions, switches, and transfers across investment funds on the platform • Coordinate order processing and settlement with relevant operational counterparties and service providers • Monitor transaction confirmations, settlement timelines, and operational status across fund activity • Maintain accurate operational records for all transaction activity across the platform Client Onboarding and Operational Workflows • Support the operational client onboarding process from completion of KYC through account activation and first investment • Coordinate with compliance and onboarding teams to ensure operational readiness of client accounts • Review subscription documentation and ensure operational completeness prior to transaction processing • Identify operational bottlenecks and support improvements to onboarding workflows Fund Data and Platform Maintenance • Maintain accurate and up to date fund data across the platform including pricing information, operational documentation, and subscription parameters • Monitor updates from asset managers and ensure relevant information is reflected in platform systems and operational records • Coordinate with operational service providers to maintain correct parameters for fund transactions Reconciliation and Operational Controls • Perform regular reconciliation of transactions, balances, and fund positions across operational systems • Monitor NAV releases and verify pricing updates across investment funds • Investigate and resolve operational breaks, discrepancies, and settlement exceptions • Escalate operational issues to the VP Platform Operations when required Operational Reporting and Governance Support • Prepare operational reporting covering transaction activity, reconciliation results, and operational metrics • Support internal governance processes through operational documentation and reporting • Assist with operational readiness for internal reviews and regulatory oversight where required Skills & Competencies • Strong operational discipline and attention to detail • Ability to manage transaction timelines and settlement processes accurately • Clear communication with internal teams and institutional counterparties • Ability to operate independently in a fast paced and evolving environment • Strong problem solving skills with a proactive approach to operational issues Experience Requirements • Minimum 7 years of experience in fund operations, asset management operations, or wealth platform operations • Hands on experience managing fund transaction processing including subscriptions and redemptions • Strong understanding of fund settlement workflows, reconciliation processes, and operational controls • Experience working with custodians, fund administrators, or transfer agents • Familiarity with regulated investment vehicles such as mutual funds, UCITS, ETFs, or similar structures • Experience working with institutional fund transaction infrastructure or distribution frameworks is advantageous • Demonstrated ability to manage operational workflows and resolve transaction exceptions in a regulated environment • Based in or willing to relocate to Dubai, UAE Perks Each of our offices has its special perks; be it ‘no ties’, free lunches, charity events, or a hybrid work policy – but whenever you walk into an Equiti office, you’re sure to see a friendly face. We encourage international collaborations and always keep our eyes open to how we can do more. The benefits you can expect at your Equiti workplace include: • Competitive salary package • Performance-based bonus • Medical insurance coverage for employees and family members • Smart working options • Employee wellness initiatives • Personalized career development • Company lunch in the office • Regular company events With energy, drive, and imagination, there’s no limit to where your career can go at Equiti. With a diverse workforce and geographical spread of offices, we strongly support career development initiatives as well as provide a range of opportunities for professional and life experiences. Equiti is an equal opportunity employer. “Equiti” refers to a group of companies consisting of seven regulated financial services companies licensed to operate in the respective jurisdictions of their incorporation, in addition to our tech and marketing hubs. Equiti has presence in Africa, Europe, and the Middle East. Show more

Minimum 7 years of experience in fund operations, asset management operations, or wealth platform operations. Hands-on experience managing fund transaction processing including subscriptions and redemptions. Strong understanding of fund settlement workflows, reconciliation processes, and operational controls. Experience working with custodians, fund administrators, or transfer agents. Familiarity with regulated investment vehicles such as mutual funds, UCITS, ETFs, or similar structures.

Fund Transaction Lifecycle Management: Manage the operational lifecycle of fund transactions including subscriptions, redemptions, switches, and transfers across investment funds on the platform; Coordinate order processing and settlement with relevant operational counterparties and service providers; Monitor transaction confirmations, settlement timelines, and operational status across fund activity; Maintain accurate operational records for all transaction activity across the platform. Client Onboarding and Operational Workflows: Support the operational client onboarding process from completion of KYC through account activation and first investment; Coordinate with compliance and onboarding teams to ensure operational readiness of client accounts; Review subscription documentation and ensure operational completeness prior to transaction processing; Identify operational bottlenecks and support improvements to onboarding workflows. Fund Data and Platform Maintenance: Maintain accurate and up to date fund data across the platform including pricing information, operational documentation, and subscription parameters; Monitor updates from asset managers and ensure relevant information is reflected in platform systems and operational records; Coordinate with operational service providers to maintain correct parameters for fund transactions. Reconciliation and Operational Controls: Perform regular reconciliation of transactions, balances, and fund positions across operational systems; Monitor NAV releases and verify pricing updates across investment funds; Investigate and resolve operational breaks, discrepancies, and settlement exceptions; Escalate operational issues to the VP Platform Operations when required. Operational Reporting and Governance Support: Prepare operational reporting covering transaction activity, reconciliation results, and operational metrics; Support internal governance processes through operational documentation and reporting; Assist with operational readiness for internal reviews and regulatory oversight where required.