Receptionist - Chinese Speaking

Contract: 1 year (renewable) Employment: Outsourced through Manpower Middle East About the Role: We are currently seeking a Front Desk Receptionist to join a leading multinational banking client in Dubai. The role combines customer interaction, call handling, and administrative coordination, delivering a seamless front desk experience and supporting daily branch operations. Key Responsibilities: • Acting as the first point of contact for customers, clients, and visitors, ensuring a professional and welcoming experience • Managing front desk operations, including visitor registration, ID verification, and directing guests to the appropriate departments • Handling incoming calls, screening and routing inquiries efficiently while maintaining excellent communication standards • Coordinating appointments, managing calendars, and organizing meeting room bookings and setups • Providing day-to-day administrative support such as handling mail, courier services, filing, and documentation • Liaising with internal teams and external service providers (e.g., cleaning, maintenance, and security) to ensure smooth office operations • Maintaining a clean, organized, and secure front desk area in line with banking policies and confidentiality standards Requirements: • Have 2–3 years of experience in receptionist or administrative roles • Possess strong communication and customer service skills • Are well-organized, detail-oriented, and able to multitask • Maintain a professional and customer-focused approach at all times • Chinese-speaking candidates preferred Show more Show less

Experience: 2–3 years in receptionist or administrative roles. Strong communication and customer service skills. Well-organized, detail-oriented, and able to multitask. Maintain a professional and customer-focused approach. Chinese-speaking candidates preferred.

Act as the first point of contact for customers, clients, and visitors, ensuring a professional and welcoming experience. Manage front desk operations, including visitor registration, ID verification, and directing guests to appropriate departments. Handle incoming calls, screen and route inquiries efficiently while maintaining excellent communication standards. Coordinate appointments, manage calendars, and organize meeting room bookings and setups. Provide day-to-day administrative support such as handling mail, courier services, filing, and documentation. Liaise with internal teams and external service providers (e.g., cleaning, maintenance, and security) to ensure smooth office operations. Maintain a clean, organized, and secure front desk area in line with banking policies and confidentiality standards.