Bus Operations Manager

Bus Operations Manager Location: Abu Dhabi, UAE Salary: AED 35,000–41,000 per month About the Role Our client is a leading government-owned transport and infrastructure organisation responsible for delivering and managing public transportation services. As part of a major transformation programme, they are seeking an experienced Bus Operations Manager to lead the transition of bus operations into a new operating model. This is a senior leadership role with responsibility for operational mobilisation, stakeholder engagement, service continuity, and driving long-term operational excellence. Key Responsibilities • Lead the transition and mobilisation of bus operations into a new organisational structure. • Develop and implement the future operating model for bus services. • Ensure uninterrupted passenger services throughout the transition period. • Collaborate with government stakeholders, internal teams, and external service providers. • Lead procurement and tendering activities related to future bus operations. • Oversee operational contracts and vendor performance. • Ensure compliance with transport regulations, safety standards, and environmental requirements. • Develop operational KPIs, reporting frameworks, and performance management processes. • Drive continuous improvement initiatives to enhance service delivery and customer experience. • Prepare reports and presentations for senior leadership and key stakeholders. Candidate Profile • Bachelor's degree in Transport Planning, Operations Management, Engineering, or a related field (Master's degree preferred). • Minimum of 15 years' experience in bus operations, public transport operations, or transport authority environments. • Demonstrated experience managing large-scale bus operations, operational mobilisation, or service transition programmes. • Strong knowledge of public transport operations, contract management, performance monitoring, and regulatory compliance. • Experience working with government transport bodies or large public transport organisations is highly desirable. • Excellent leadership, stakeholder management, and communication skills. Target Backgrounds: Candidates are ideally from: • Government transport authorities • Municipal public transport agencies • Large bus operating organisations • Public transport concession operators • Integrated transport providers • Mobility and transport infrastructure organisations Suitable backgrounds include: • Bus Operations Manager • Head of Bus Operations • Operations Director (Bus Services) • Public Transport Operations Manager • Transport Operations Manager • Bus Network Manager • Bus Service Delivery Manager • Mobilisation Manager (Public Transport) • Transition Manager (Public Transport) Preferred Experience • Managing large public bus networks • Operational transformation and organisational change • Mobilisation and transition of transport services • Contract and vendor management • Stakeholder engagement across public and private sector organisations Show more Show less

Bachelor's degree in Transport Planning, Operations Management, Engineering, or related field (Master's degree preferred). Minimum of 15 years' experience in bus operations, public transport operations, or transport authority environments.

Lead the transition and mobilisation of bus operations into a new organisational structure. Develop and implement the future operating model for bus services. Ensure uninterrupted passenger services throughout the transition period. Collaborate with government stakeholders, internal teams, and external service providers. Lead procurement and tendering activities related to future bus operations. Oversee operational contracts and vendor performance. Ensure compliance with transport regulations, safety standards, and environmental requirements. Develop operational KPIs, reporting frameworks, and performance management processes. Drive continuous improvement initiatives to enhance service delivery and customer experience. Prepare reports and presentations for senior leadership and key stakeholders.