Senior Specialist- Scheduling & Transportation Information

Beginning of the main content section.Return to the home pagePrintable Format Job Description - Senior Specialist- Scheduling & Transportation Information (26001772)Job Description Senior Specialist- Scheduling & Transportation Information - (26001772) Job Description Job Purpose:Manage scheduling and related analysis for urban, feeder, intercity, cost-sharing and seasonal busservices so plans reflect RTA and PTA policies, operational realities and service quality needs. Analyzedata, streamline processes, resolve complaints and coordinate stakeholders to enhance reliability andefficiency.Roles & Accountabilities:Strategy• Schedule urban, feeder, intercity, cost-sharing and seasonal bus routes in line with RTA/PTApolicies to align network operations with strategic coverage and service objectives.• Solve scheduling-related issues innovatively and provide workable solutions to complaintsraised about services and schedules.• Engage PTA stakeholders, Marketing and Corporate Communication, and committees toprioritize schedules and improvements, ensuring agreed timelines, OTP and CRM reporting,and alignment with efficiency and major event requirements.Operations• Analyze bus running-time data and other factors affecting public transport operations tosupport day-to-day decisions on timetable adjustments and resource use.• Review existing and proposed schedules to improve service quality and equalize driver workhours in coordination with operations representatives.• Coordinate with OCC and bus operations for trip analysis, monitoring of schedule adherenceand implementation of agreed service enhancement actions.• Coordinate with the scheduling system vendor when performance issues arise to maintainstable, reliable scheduling system operations.• Create and maintain public bus network and operations databases in the scheduling system,and provide performance, OTP, and service change reports to PTA stakeholders and CEOforums.Product / Process Improvement• Streamline complex scheduling processes and procedures using analytical thinking to makethem more efficient, consistent and easier to apply across all route types.• Initiate and support tasks and projects that improve scheduling approaches for the transportnetwork and enhance overall efficiency.• Use insights from data analysis, complaints and stakeholder feedback to proposeenhancements to scheduling processes and tools.• Evaluate service reliability by comparing planned and actual running times, conducting fieldsurveys and route recces, and analyzing OCC data to recommend improvements and supportOTP dashboards.• Update GIS data related to public transport activities with concerned authorities and maintainintegrated geospatial databases that support planning, scheduling, and passenger informationdecisions.Physical Working Conditions• Work primarily in an office environment using scheduling systems, with regular coordinationmeetings with OCC, bus operations and vendors that may require occasional on-site or virtualsessions. Qualifications Education:Bachelor’s degree/ Master’s degree in Transportation Engineering, Civil Engineering or Industrial Engineering.Experience:6+ years in case of Master's degree (8+ years in case of Bachelor’s degree). Job Category: AdministrationAdvertiser: Roads and Transport AuthorityDepartment: Planning & Business DevelopmentEducational-level: BachelorRequired Nationality: UAE Only Suitable for people with determination: NoMonthly Salary: UnspecifiedSchedule-Time: Full timeJob Posting: 22/06/2026Unposting Date: 31/07/2026

Education: Bachelor’s degree or Master’s degree in Transportation Engineering, Civil Engineering or Industrial Engineering. Experience: 6+ years with a Master’s degree (8+ years with a Bachelor’s degree).

Schedule urban, feeder, intercity, cost-sharing and seasonal bus routes in line with RTA/PTA policies to align network operations with strategic coverage and service objectives. Solve scheduling-related issues and provide workable solutions to complaints raised about services and schedules. Engage PTA stakeholders, Marketing and Corporate Communication, and committees to prioritize schedules and improvements, ensuring agreed timelines, OTP and CRM reporting, and alignment with efficiency and major event requirements. Analyze bus running-time data and other factors affecting public transport operations to support day-to-day decisions on timetable adjustments and resource use. Review existing and proposed schedules to improve service quality and equalize driver workhours in coordination with operations representatives. Coordinate with OCC and bus operations for trip analysis, monitoring of schedule adherence and implementation of agreed service enhancement actions. Coordinate with the scheduling system vendor when performance issues arise to maintain stable, reliable scheduling system operations. Create and maintain public bus network and operations databases in the scheduling system, and provide performance, OTP, and service change reports to PTA stakeholders and CEO forums. Streamline complex scheduling processes and procedures using analytical thinking to make them more efficient, consistent and easier to apply across all route types. Initiate and support tasks and projects that improve scheduling approaches for the transport network and enhance overall efficiency. Use insights from data analysis, complaints and stakeholder feedback to propose enhancements to scheduling processes and tools. Evaluate service reliability by comparing planned and actual running times, conducting field surveys and route reccees, and analyzing OCC data to recommend improvements and support OTP dashboards. Update GIS data related to public transport activities with concerned authorities and maintain integrated geospatial databases that support planning, scheduling, and passenger information decisions.