Data and Systems Analyst

Eatx is a Dubai-grown hospitality group founded by Australian chef Tom Arnel, built around food, people, and sustainability. With a portfolio of 12 brands, including The Guild, Common Grounds, Tom & Serg, Hawkerboi, and more, we create venues that people genuinely enjoy spending time in. Inspired by Australian food and coffee culture and global flavours, our spaces are relaxed, welcoming, and community-focused. At Eatx, our people are at the heart of everything we do. We are a fast-moving, hands-on team that values collaboration, growth, and ownership, and we’re always excited to meet passionate hospitality professionals who enjoy working as part of a team. Job Summary As a Data & Systems Analyst, you will play a key role in supporting the technology behind our venues. From business applications and reporting to dashboards and automation, you will help turn operational data into meaningful insights while ensuring the systems our teams rely on run smoothly across the Eatx portfolio. Main Duties & Responsibilities • Provide day-to-day support for core business applications, including Microsoft Dynamics 365, Supy, Linga rOS POS, SevenRooms, and SerVme • Develop and maintain Power BI dashboards, reports, and KPIs for business stakeholders • Build automated reporting solutions and improve existing reporting processes • Manage user access, system configuration, and master data across business applications • Troubleshoot system issues and coordinate with external vendors to ensure timely resolution • Support system integrations, upgrades, testing, and new feature deployments • Ensure data accuracy, consistency, and reporting standards across multiple platforms • Partner with Operations, Finance, Procurement, and leadership teams to deliver business insights What We Are Looking For • Minimum 5 years of experience in a Data & Systems Analyst or similar role • Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field • Strong hands-on experience with Microsoft Power BI, including dashboard development from the ground up • Solid SQL skills and experience working with relational databases • Experience supporting ERP, POS, CRM, or procurement systems • Hospitality, retail, or F&B experience is highly desirable If this feels like a fit, we would love to hear from you! Show more Show less

Minimum 5 years of experience in a Data & Systems Analyst or similar role. Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field. Strong hands-on experience with Microsoft Power BI, including dashboard development from the ground up. Solid SQL skills and experience working with relational databases. Experience supporting ERP, POS, CRM, or procurement systems. Hospitality, retail, or F&B experience is highly desirable.

Provide day-to-day support for core business applications, including Microsoft Dynamics 365, Supy, Linga rOS POS, SevenRooms, and SerVme. Develop and maintain Power BI dashboards, reports, and KPIs for business stakeholders. Build automated reporting solutions and improve existing reporting processes. Manage user access, system configuration, and master data across business applications. Troubleshoot system issues and coordinate with external vendors to ensure timely resolution. Support system integrations, upgrades, testing, and new feature deployments. Ensure data accuracy, consistency, and reporting standards across multiple platforms. Partner with Operations, Finance, Procurement, and leadership teams to deliver business insights.