Retail Director- Middle East (Luxury Fashion)

We are seeking an exceptional Retail Director to lead and drive the retail strategy, commercial performance, and brand excellence across the Middle East region for a prestigious luxury brand. Based in Dubai, this senior leadership role will be responsible for overseeing a portfolio of boutiques and retail operations, ensuring world-class client experiences, sustainable business growth, and the highest standards of luxury retail execution. The Retail Director will act as a key ambassador for the brand, leading high-performing teams, developing retail talent, and ensuring consistent delivery of the brand's values and vision across all markets within the region. Key Responsibilities: Retail Performance & Commercial Leadership • Develop and execute the regional retail strategy in alignment with global business objectives. • Drive sales growth, profitability, and market share across all retail locations. • Monitor and analyze KPIs, identifying opportunities to improve performance and productivity. • Establish and manage annual budgets, forecasts, and business plans. • Ensure achievement of revenue, margin, and operational targets. Client Experience & Brand Excellence • Champion an exceptional luxury client experience across all touchpoints. • Ensure the highest standards of visual merchandising, store presentation, and operational excellence. • Drive clienteling initiatives and CRM strategies to increase loyalty, retention, and lifetime value. • Maintain brand integrity and consistency throughout the region. Leadership & Talent Development • Lead, inspire, and develop a team of Area Managers, Boutique Managers, and retail professionals. • Foster a culture of performance, accountability, and excellence. • Identify and develop future leaders through coaching, succession planning, and talent management programs. • Promote employee engagement and retention across the region. Regional Operations • Oversee day-to-day retail operations, ensuring compliance with company policies and procedures. • Partner with key functions including Marketing, Merchandising, Supply Chain, Finance, HR, and Client Services. • Ensure inventory optimization, stock management, and operational efficiency. • Lead new store openings, renovations, and retail expansion projects where applicable. Strategic Market Development • Identify market opportunities and emerging trends across the Middle East luxury landscape. • Provide strategic recommendations to senior leadership regarding expansion, investments, and growth initiatives. • Build and maintain strong relationships with landlords, retail partners, and key stakeholders. • Represent the brand at industry events, client functions, and regional business forums. Experience • Minimum 10–15 years of retail leadership experience, with significant exposure to luxury or premium brands. • Proven track record of managing multi-site retail operations across the Middle East region. • Demonstrated success in driving commercial growth and leading large retail teams. • Experience within fashion, accessories, jewellery, watches, beauty, or other luxury sectors is highly desirable. Show more Show less