Operations Manager – Warehouse & Logistics

Join us at the forefront! Who We Are We are the business behind the world's brands. We're Ingram Micro—a people-first technology partner reaching nearly 90% of the world's population, with operations in 57 countries and approximately 24,000 associates. We're redefining distribution. Ingram Micro helps businesses run better, grow faster, and achieve their sustainability goals. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart as a global leader in the IT ecosystem. How Our Team Works Our Operations team in the UAE is at the heart of Ingram Micro's ability to deliver on its promise to partners and customers across the region. Collaborating with Sales, Finance, Procurement, and Customer Service, the team ensures products reach businesses efficiently—helping them thrive in one of the world's most dynamic markets. In the UAE, this team focuses on optimising warehouse and logistics routes to meet the unique demands of our high-growth, multinational environment. By joining Operations, you will play a pivotal role in positioning Ingram Micro as the go-to partner for businesses across the Middle East and beyond. Our Values in Action At Ingram Micro, we are shaping the future with cutting-edge technology. Join us and thrive in a diverse, values-driven environment that celebrates growth, learning, and inclusivity. We foster a culture of collaboration, transparency, and continuous improvement—where integrity, imagination, courage, responsibility, and talent flourish. Our team members are encouraged to share ideas, challenge the status quo, and work together to build the future of technology distribution. It works when we work together. What You'll Do As Operations Manager – Warehouse & Logistics, you will lead end-to-end warehouse and logistics operations across a fast-paced, multinational site in Dubai. Your leadership will directly impact Ingram Micro's ability to deliver reliably to partners and customers across the region—making you a cornerstone of our growth story in the Middle East. • Lead day-to-day warehouse and logistics operations—inbound, outbound, and inventory—ensuring safety, compliance, and service excellence across the site. • Lead, coach, and develop a diverse operations team, including supervisors and frontline associates, building capability and a culture of accountability and continuous development. • Drive continuous improvement initiatives using Lean, Six Sigma, or similar methodologies to enhance productivity, reduce waste, and deliver measurable operational gains. • Manage operating and capital budgets with a focus on cost efficiency, identifying opportunities to improve ROI and support long-term financial performance. • Collaborate with Finance, Sales, Procurement, and Customer Service to align operations with broader business objectives and ensure seamless delivery outcomes. • Manage third-party logistics (3PL) providers and external partners, ensuring service delivery meets agreed SLAs and operational standards. • Leverage Warehouse Management Systems (WMS), ERP tools, and data reporting to drive operational visibility, decision-making, and performance tracking. What You Bring To The Role Your strengths, our vision. We're looking for an experienced operations leader who brings: • Relevant industry experience: Approximately 8 years of experience leading warehouse and logistics operations, ideally in a multinational or regional distribution environment. • Leadership experience: A proven track record of leading large, diverse operations teams—including supervisors and frontline staff—through periods of growth and change. • Role-specific experience: Demonstrated success managing 3PL relationships, inventory governance, and compliance within a regulated, fast-paced environment. • Technical skills: Proficiency with WMS, ERP systems, and digital productivity tools; comfort working with data and reporting platforms to inform decisions. • Education: A bachelor's degree in Supply Chain, Logistics, Business, or a related field. An MBA, CSCP, or equivalent professional certification is a strong advantage. Expectations — How You'll Succeed To thrive in this role and grow with us, you will demonstrate these key competencies: • Drives results: sets ambitious operational targets, takes full ownership of site performance, and consistently delivers outcomes through urgency, accountability, and a focus on what matters most. • Manages complexity: navigates large-scale operational challenges, balances competing priorities, and applies sound judgement to resolve issues and drive decisions with confidence. • Builds effective teams: attracts, develops, and retains talent—creating an inclusive, high-performance environment where every associate can contribute and grow. • Collaborates: works across functions and with external partners to achieve shared outcomes, leveraging relationships to overcome obstacles and keep operations moving. • Strategic mindset: connects day-to-day operational decisions to Ingram Micro's broader goals, continuously identifying ways to improve, innovate, and build for the future. Your Growth With Us Joining Ingram Micro means becoming part of a global leader in technology solutions. We offer a dynamic work environment, opportunities for professional growth, and the chance to make a significant impact on the future of technology distribution across the Middle East and beyond. At Ingram Micro, we invest in your future. Through continuous learning, leadership development, and a commitment to fostering innovation, we ensure every team member thrives in their career journey. Let's shape tomorrow together. Show more Show less

Bachelor's degree in Supply Chain, Logistics, Business, or a related field. An MBA, CSCP, or equivalent professional certification is a strong advantage.

Lead day-to-day warehouse and logistics operations—inbound, outbound, and inventory—ensuring safety, compliance, and service excellence across the site. Lead, coach, and develop a diverse operations team, including supervisors and frontline associates, building capability and a culture of accountability and continuous development. Drive continuous improvement initiatives using Lean, Six Sigma, or similar methodologies to enhance productivity, reduce waste, and deliver measurable operational gains. Manage operating and capital budgets with a focus on cost efficiency, identifying opportunities to improve ROI and support long-term financial performance. Collaborate with Finance, Sales, Procurement, and Customer Service to align operations with broader business objectives and ensure seamless delivery outcomes. Manage third-party logistics (3PL) providers and external partners, ensuring service delivery meets agreed SLAs and operational standards. Leverage Warehouse Management Systems (WMS), ERP tools, and data reporting to drive operational visibility, decision-making, and performance tracking.