AI Engagement Manager

AI Engagement Manager About Intelmatix Intelmatix is a deep-tech artificial intelligence (AI) company established in July 2021 by a group of MIT scientists. We are on a mission to transform enterprises into cognitive organizations by embedding AI agents, advanced analytics, and Decision Intelligence into core business decision-making. Our AI-powered platforms and custom solutions enable organizations to make smarter, faster, and more reliable decisions, driving measurable impact across strategy, operations, and performance management. Role Overview The AI Engagement Manager plays a critical role in bridging enterprise clients, AI solutions, and delivery teams, ensuring successful execution of AI-powered engagements from pre-sales through delivery and value realization. This role combines client-facing leadership, AI solution scoping, and delivery management, and is ideal for a candidate who thrives in complex environments where AI, strategy, and execution intersect. The AI Engagement Manager works closely with Sales, Product, AI/ML, and Engineering teams to ensure Intelmatix’s AI solutions deliver measurable business outcomes for enterprise and government clients. Key Responsibilities AI Sales Support & Solution Scoping - Support the Sales team in scoping, structuring, and proposing AI-driven solutions, including decision intelligence platforms, AI agents, and advanced analytics use cases - Participate in client presentations, workshops, and proposal development, articulating AI value propositions clearly to both technical and non-technical stakeholders - Assist in defining solution architecture, delivery approach, and project plans aligned with client objectives - Identify up-sell and cross-sell opportunities related to AI capabilities, platform extensions, or additional use cases, and communicate these to Sales and Business Development teams AI Engagement Delivery & Client Management - Manage end-to-end delivery of AI solution engagements, ensuring scope, timelines, quality, and outcomes are met - Act as a trusted client-facing lead, building confidence and credibility around AI adoption, delivery progress, and results - Navigate complex stakeholder environments, resolving challenges and maintaining momentum in high-impact AI programs - Ensure alignment between client expectations and internal AI, Product, and Engineering teams Capacity Planning & Operational Support - Support resource and capacity planning, including hiring and allocation plans, to meet live and forecasted AI project demands - Coordinate across multiple concurrent AI engagements, ensuring efficient use of technical and delivery resources - Contribute to improving delivery frameworks, engagement models, and best practices for AI projects Strategic & Cross-Functional Contribution - Participate in marketing and thought leadership initiatives, including events, case studies, and AI-focused content creation - Support broader company strategic initiatives, such as planning, budgeting, and growth initiatives - Collaborate with Product and AI teams to act as the voice of the customer, feeding real-world insights into AI product evolution and roadmap decisions - Contribute to company-building efforts, helping scale Intelmatix’s AI delivery capability and culture Qualifications & Experience - Bachelor’s degree in Computer Science, Engineering, Business, or a related field - 4-6 years of experience in client engagement, project management, or delivery roles, preferably involving AI, enterprise software, or advanced analytics - Experience in B2B and B2G environments, managing complex, high-value engagements - Strong understanding of AI technologies, data-driven systems, or decision intelligence applications - Experience in strategy consulting firms (e.g. MBB or equivalent) is a strong plus - PMP or equivalent project management certification is a plus Skills & Competencies - Excellent project and engagement management skills, with experience in Agile or similar methodologies - Strong ability to articulate AI solutions and project concepts to diverse audiences, including executives, managers, end-users, and technical teams - Proven ability to manage multiple complex projects simultaneously, typically valued at $1M+ each - Highly resourceful, hands-on, and comfortable operating in a fast-growing AI startup environment - Strong problem-solving toolkit and ability to work independently and collaboratively - Exceptional communication, interpersonal, and stakeholder management skills - Ability to quickly understand new AI technologies and products and apply them effectively in delivery contexts - High levels of resilience, professionalism, and client trust-building ability - Strong reporting and documentation skills, including executive-level project reporting - Proficiency in Microsoft Office (Word, PowerPoint, Excel) - Fluency in English and Arabic (reading, writing, speaking)

Bachelor’s degree in Computer Science, Engineering, Business, or a related field. 4-6 years of experience in client engagement, project management, or delivery roles, preferably involving AI, enterprise software, or advanced analytics. Experience in B2B and B2G environments, managing complex, high-value engagements. Strong understanding of AI technologies, data-driven systems, or decision intelligence applications. Experience in strategy consulting firms (e.g. MBB or equivalent) is a strong plus. PMP or equivalent project management certification is a plus.

AI Sales Support & Solution Scoping: Support the Sales team in scoping, structuring, and proposing AI-driven solutions, including decision intelligence platforms, AI agents, and advanced analytics use cases; Participate in client presentations, workshops, and proposal development, articulating AI value propositions clearly to both technical and non-technical stakeholders; Assist in defining solution architecture, delivery approach, and project plans aligned with client objectives; Identify up-sell and cross-sell opportunities related to AI capabilities, platform extensions, or additional use cases, and communicate these to Sales and Business Development teams. AI Engagement Delivery & Client Management: Manage end-to-end delivery of AI solution engagements, ensuring scope, timelines, quality, and outcomes are met; Act as a trusted client-facing lead, building confidence and credibility around AI adoption, delivery progress, and results; Navigate complex stakeholder environments, resolving challenges and maintaining momentum in high-impact AI programs; Ensure alignment between client expectations and internal AI, Product, and Engineering teams. Capacity Planning & Operational Support: Support resource and capacity planning, including hiring and allocation plans, to meet live and forecasted AI project demands; Coordinate across multiple concurrent AI engagements, ensuring efficient use of technical and delivery resources; Contribute to improving delivery frameworks, engagement models, and best practices for AI projects. Strategic & Cross-Functional Contribution: Participate in marketing and thought leadership initiatives, including events, case studies, and AI-focused content creation; Support broader company strategic initiatives, such as planning, budgeting, and growth initiatives; Collaborate with Product and AI teams to act as the voice of the customer, feeding real-world insights into AI product evolution and roadmap decisions; Contribute to company-building efforts, helping scale Intelmatix’s AI delivery capability and culture.