Rotana Hotels

Linen Runner

Abu Dhabi, UAEPosted 4 days ago

Salary
AED 6k–8k a month· est.
Job type
Full time
Level
Entry level
Field
Hospitality & Tourism
Work mode
On site

About the role

We are currently seeking passionate, dynamic, and guest-focused Housekeeping professionals who take pride in delivering exceptional customer service and providing creative solutions to our guests. As a Linen Runner, you are responsible for carrying out daily assigned duties within the Linen Room as instructed by your supervisors while adhering to hotel policies and procedures. Key Responsibilities: - Collect dirty linen from the pantries and deliver it to the Laundry Department. - Collect clean linen from the Laundry Department and distribute it to the designated pantries. - Attend to guest requests for items such as irons, ironing boards, dental kits, and other amenities. - Deliver extra beds to guest rooms and collect them when no longer required. - Collect guest supplies from the General Stores and arrange them in the designated Housekeeping areas. - Collect water bottles from the General Stores and distribute them to the pantries. - Report any items requiring maintenance to the supervisor. - Report any misuse of Food & Beverage linen and uniforms to the Linen Supervisor. - Ensure the Linen Room remains clean, neat, and organized at all times. - Carry out any additional duties assigned by supervisors.

Requirements

  • Education, Qualifications & Experience
  • You should ideally have vocational training in Housekeeping, along with previous experience in the Housekeeping Department of a hotel. A good command of English and strong interpersonal skills are essential. Computer knowledge is an advantage.
  • Knowledge & Competencies
  • The ideal candidate should be friendly, caring, and dedicated, with strong cultural awareness and a willingness to put in extra effort and time when required. You should be creative and innovative, with a keen eye for detail and aesthetics.
  • Key Competencies:
  • - Understanding the Job
  • - Taking Responsibility
  • - Recognizing Differences
  • - Customer Focus
  • - Adaptability
  • - Teamwork

Responsibilities

Collect dirty linen from the pantries and deliver it to the Laundry Department. Collect clean linen from the Laundry Department and distribute it to the designated pantries. Attend to guest requests for items such as irons, ironing boards, dental kits, and other amenities. Deliver extra beds to guest rooms and collect them when no longer required. Collect guest supplies from the General Stores and arrange them in the designated Housekeeping areas. Collect water bottles from the General Stores and distribute them to the pantries. Report any items requiring maintenance to the supervisor. Report any misuse of Food & Beverage linen and uniforms to the Linen Supervisor. Ensure the Linen Room remains clean, neat, and organized at all times. Carry out any additional duties assigned by supervisors.

Skills

  • Housekeeping
  • English proficiency
  • Interpersonal skills
  • Computer knowledge
  • Attention to detail
  • Customer service
  • Aesthetics
  • Creativity
  • Teamwork

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