Salesforce Product Owner -3 Months Contract -Onsite in AbuDhabi - Octopus by RTG

About the role

Requirements

• - 3–5 years of experience as a Product Owner, Business Analyst, Salesforce Consultant, or similar role.
• - Proven experience working on Salesforce implementations, enhancements, or transformation projects.
• - Strong hands-on understanding of Salesforce, preferably Sales Cloud and/or Service Cloud.
• - Strong understanding of CRM processes such as Sales, Customer Service, Lead Management, Account Management, and Opportunity Management.
• - Experience working in Agile/Scrum environments.
• - Strong ability to write detailed user stories and acceptance criteria.
• - Experience managing and prioritizing product backlogs.
• - Experience working closely with Salesforce Developers and technical teams.
• - Good understanding of Salesforce configuration and platform capabilities.
• - Experience supporting UAT and validating delivered solutions.
• - Strong stakeholder management and communication skills.
• - Excellent analytical and problem-solving abilities.
• - Strong English communication skills.
• Preferred Qualifications
• - Salesforce Administrator, Platform, or Sales Cloud certification.
• - Experience with Salesforce integrations and APIs.
• - Familiarity with Salesforce data models and automation.
• - Experience working with external Salesforce implementation partners.
• - Previous experience in consulting or client-facing environments.

Responsibilities

• - Own and manage the Salesforce product backlog, ensuring priorities are clearly defined and aligned with business objectives.
• - Gather and analyze business requirements from stakeholders and translate them into clear functional requirements.
• - Create and maintain epics, user stories, acceptance criteria, and process documentation.
• - Work closely with Salesforce Developers, Administrators, Architects, QA teams, and other technical stakeholders.
• - Prioritize features, enhancements, bug fixes, and technical requirements based on business value and urgency.
• - Participate in and facilitate Agile ceremonies including sprint planning, backlog refinement, sprint reviews, and retrospectives.
• - Act as the main point of contact between business stakeholders and the Salesforce delivery team.
• - Support UAT, validate delivered features, and ensure solutions meet agreed business requirements.
• - Coordinate with technical teams to ensure Salesforce configurations and customizations address business needs.
• - Identify opportunities to improve Salesforce processes, automation, and user experience.
• - Track delivery progress, dependencies, risks, and outstanding requirements.
• - Support documentation, release planning, and stakeholder communication throughout the delivery lifecycle.

Skills

• Salesforce
• Sales Cloud
• Service Cloud
• CRM processes
• Agile/Scrum
• Backlog management
• User stories
• Acceptance criteria
• Stakeholder management
• UAT
• Salesforce integrations and APIs
• Salesforce configuration
• Documentation
• Release planning
• Problem-solving