Senior Business Analyst &Project Manager 6 Months contract Onsite in Abu Dhabi

About the role

Requirements

• - 7+ years of experience in business analysis, project management, delivery, or a closely related role.
• - Strong hands-on experience delivering Salesforce programmes, particularly Salesforce Sales Cloud.
• - Experience working with Salesforce Marketing Cloud is highly desirable.
• - Proven experience working with development teams and translating business requirements into buildable user stories.
• - Experience managing mixed onshore and offshore teams in an Agile or hybrid delivery environment.
• - Experience delivering programmes across multiple markets, countries, or business entities simultaneously.
• - Strong experience with Jira or equivalent backlog/project management tools.
• - Hands-on experience maintaining delivery plans, RAID logs, backlogs, trackers, and status reports.
• - Strong stakeholder management skills with the ability to independently lead client discussions.
• - Excellent organisational and follow-up skills with a structured approach to delivery.
• - Strong written and verbal English communication skills.
• Nice to Have
• - Experience within the automotive industry or dealer networks.
• - Exposure to MuleSoft or similar integration middleware.
• - Experience with ERP integrations.
• - Salesforce certifications such as:
• - Salesforce Administrator
• - Salesforce Business Analyst
• - Salesforce Sales Cloud Consultant
• - Previous experience working in an agency or consulting environment with multiple client stakeholders.

Responsibilities

• Lead discovery and requirements workshops with client stakeholders and document outcomes to an agreed standard.
• Translate business requirements into detailed user stories and acceptance criteria ready for development.
• Maintain functional scope across each market and ensure all changes are documented and traceable.
• Prepare UAT scripts, coordinate UAT execution, and manage defect triage through to closure.
• Define integration requirements between Salesforce, ERP, and middleware platforms in collaboration with technical leads.
• Work closely with developers to clarify requirements and resolve functional questions throughout delivery.
• Own and maintain the overall delivery plan across all three markets.
• Manage the RAID log, ensuring risks, issues, assumptions, and decisions are identified and escalated appropriately.
• Produce weekly status reports for both client and internal stakeholders.
• Track client-side dependencies including data readiness, third-party systems, approvals, and business inputs.
• Run sprint and release cadences with development teams and ensure priorities are agreed ahead of each sprint.
• Manage change requests from identification through estimation, approval, and implementation.
• Lead client discussions around scope, timelines, priorities, and delivery expectations within the agreed commercial framework.
• Coordinate multiple workstreams and stakeholders to ensure milestones and go-live timelines remain on track.

Skills

• Sales Cloud
• Salesforce Marketing Cloud
• Jira
• Agile delivery
• Hybrid/onshore-offshore teams
• Requirements gathering
• User stories
• UAT
• Defect management
• Integration requirements (Salesforce, ERP, middleware)
• Stakeholder management
• Delivery planning
• RAID log
• Backlog management
• Sprint planning