Hyatt Hotels

Waiter/Waitress (Russian Speaker)

Abu Dhabi, UAEPosted 1 months ago

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Salary
AED 12k–18k a month· est.
Job type
Full time
Level
Junior
Field
Hospitality & Tourism
Work mode
On site

About the role

- To conduct duties in the assigned Place of Work and provide a courteous, creative, efficient and flexible service consistent with Park Hyatt Abu Dhabi Hotel & Villas and Hyatt International Brand Standards Policies & Procedures in order to maximize guest satisfaction. - To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests. - To have a thorough understanding and knowledge of Food and Beverage items in the menu. - Possess the ability to recommend Food & Beverage combinations and upsell alternatives. - To ensure that the place of work and surrounding area is kept clean and organized at all times. An ideal candidate should: - Have prior experience within a similar luxury hotel/established restaurant environment. - Possesses a friendly, energetic approach and a genuine enthusiasm for hospitality and guest service. - Be proficient (fluent) in both English and Russian, with strong communication skills.

Requirements

An ideal candidate should have prior experience within a similar luxury hotel/established restaurant environment. Possesses a friendly, energetic approach and a genuine enthusiasm for hospitality and guest service. Be proficient (fluent) in both English and Russian, with strong communication skills.

Responsibilities

To conduct duties in the assigned Place of Work and provide a courteous, creative, efficient and flexible service consistent with Park Hyatt Abu Dhabi Hotel & Villas and Hyatt International Brand Standards Policies & Procedures in order to maximize guest satisfaction. To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests. To have a thorough understanding and knowledge of Food and Beverage items in the menu. Possess the ability to recommend Food & Beverage combinations and upsell alternatives. To ensure that the place of work and surrounding area is kept clean and organized at all times.

Skills

  • fluent English
  • fluent Russian
  • customer service
  • food and beverage knowledge
  • upselling
  • communication skills
  • hospitality

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