HVAC Technician

Role Propose: To perform routine installation, maintenance, repairs, and troubleshooting of the HVAC systems within the Dallah Health premises in order to facilitate optimal system performance and functionality and provide a safe and comfortable environment to patients, staff, and visitors within the limits of pre-set guidelines, processes, and timelines. Roles & Responsibilities: Organizational accountabilities - Supervise the implementation of departmental policies, and procedures, and ensure adherence to local and international standards or requirements relevant to the Engineering Services department. - Recommend improvements to the Engineering Services department’s policies and direct the implementation of procedures and controls covering all areas of activity. - Contribute to the identification of opportunities for continuous improvement of systems, processes, and practices, taking into account leading practices, improvement of department processes, cost reduction, and productivity improvement. - Ensure the application of safety, quality, and environmental management policies, procedures, and controls to ensure employee safety, legislative compliance, delivery of high-quality services, and a responsible environmental attitude. - Build high levels of trust and understanding with key internal and external stakeholders to promote full compliance with industry regulations and promote a broader understanding of Dallah Health’s interests and practices. Managerial/ Supervisory Accountabilities - Identify, assess, and recruit key talent for the Engineering Services department at Dallah Health. - Manage and assist subordinates in performing their functional operations in accordance with set policies and procedures. - Guide, mentor, and develop the team members as part of their continuous development. - Set performance objectives, provide the necessary support, evaluate/ appraise the team, and provide regular feedback on performance. - Provide clear top-down communication to the team and bottom-up feedback to top management. - Address queries/ issues raised by team members and ensure they are resolved in an effective and timely manner. - Promote a high-performance working environment within the Engineering Services department at Dallah Health. Functional Accountabilities - Support and conduct routine installation, maintenance, and repairs of HVAC systems, including air conditioning units, heating systems, and ventilation systems, throughout Dallah Health premises. - Follow the established preventive maintenance schedule for HVAC systems and ensure adherence to defined Service Level Agreements (SLAs). - Conduct regular inspections to identify potential issues, and proactively address maintenance needs for minimizing downtime and failures. - Diagnose and troubleshoot HVAC system issues, including electrical, mechanical, and refrigeration components, and implement effective solutions to ensure optimal performance. - Work with other technicians and contractors to ensure HVAC system installations and repairs are conducted smoothly. - Track and adjust HVAC controls to maintain optimum temperature, humidity, air quality levels, etc. across the Dallah Health premises. - Partner with HVAC service providers and external vendors for specialized repairs, equipment procurement, inventory reorders, etc. - Respond promptly to HVAC emergencies, such as temperature fluctuations, and equipment failures, to minimize disruptions to patient care. - Enforce safety protocols and ensure compliance with all codes, regulations, and standards to mitigate potential hazards and ensure a safe working environment while working on HVAC systems. - Maintain accurate records of all maintenance and repair activities, including parts used, equipment history, work performed, and service reports. - Generate reports detailing HVAC-related maintenance activities and recommend improvements for any gaps identified in the overall process. - Provide technical expertise and guidance to the HVAC helpers in diagnosing and troubleshooting complex equipment malfunctions. - Stay updated regarding emerging technological advancements in HVAC systems and recommend upgrades or improvements to enhance overall efficiency and performance. Requirements: Knowledge and Experience - 3 to 4 years of experience in managing HVAC Systems and Technology or a related field Education and Certifications - Technical diploma in HVAC Technology or equivalent is required - Bachelor’s degree in Electrical Engineering or equivalent is preferred

Functional responsibilities include: performing routine installation, maintenance, and repairs of HVAC systems (air conditioning units, heating systems, ventilation) across Dallah Health premises; following preventive maintenance schedules and SLAs; inspecting systems to identify issues and address maintenance needs; diagnosing and troubleshooting electrical, mechanical, and refrigeration components; coordinating with technicians and external contractors; adjusting HVAC controls to maintain temperature, humidity, and air quality; coordinating with service providers for repairs, equipment procurement, and inventory; responding to HVAC emergencies to minimize disruptions to patient care; enforcing safety protocols and ensuring compliance with codes and standards; maintaining accurate records of maintenance and repairs; generating reports on maintenance activities and identifying process improvements; providing technical guidance to HVAC helpers; staying updated on advancements and recommending upgrades.