Talent Acquisition Specialist (5-Month Maternity Cover Contract)

We are looking for a Talent Acquisition Specialist to join us remotely on a 5-month fixed-term contract, covering a maternity leave. About CXG: Founded in 2006, CXG is a global customer experience company uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide. The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation. We are passionate about delivering impact. Your role: As a Talent Acquisition Specialist, you will be part of CXG’s Global People Team, reporting directly to the Chief People Officer. Throughout this maternity cover, you will lead end-to-end recruitment across CXG’s offices worldwide, supporting our global growth by attracting and hiring the best talent. You will also oversee global mobility processes and contribute to People initiatives that enhance employee experience and operational effectiveness. Your responsibilities: 1. Global Talent Acquisition - Lead recruitment for CXG’s offices across EMEA, Americas, and APAC regions, and remote hires. - Manage the full recruitment lifecycle including job postings, CV screening, HR interviews, assessments, interview coordination, and offer preparation. - Partner closely with hiring managers to understand role requirements and ensure an efficient, aligned recruitment process. - Use LinkedIn Recruiter and other sourcing tools to identify and engage top talent globally. - Conduct first-round interviews to assess competencies, experience, and cultural fit. - Enhance the overall candidate experience by ensuring clear communication and smooth process flow. - Support recruitment-related initiatives including employer branding, policy updates, and improvements to hiring tools and workflows. 2. ATS Migration - Support the ATS migration project end-to-end, including data transfer, workflow setup, testing, and go-live. - Train hiring managers and internal users on the new system and provide ongoing support after launch. - Ensure data accuracy and continuity of live recruitment processes throughout the transition. - Coordinate with the vendor and internal stakeholders to resolve issues and keep the project on track. 3. Systems, Tools & Vendor Management - Manage core People systems including Factorial, Workable, HR SharePoint, and other AI tools. - Coordinate with external vendors when required and provide feedback on system performance or tool suitability. 4. Global Mobility - Lead global mobility processes, including geographical relocations and departmental/internal moves. - Meet with employees to understand their motivations, plans, and readiness for mobility, and provide guidance on available options. - Coordinate the full mobility cycle with HRBPs, managers, and employees to ensure smooth, compliant, and well-supported transitions.

Global Talent Acquisition: Lead recruitment for CXG’s offices across EMEA, Americas, and APAC regions, and remote hires. Manage full recruitment lifecycle including job postings, CV screening, HR interviews, assessments, interview coordination, and offer preparation. Partner with hiring managers, utilize sourcing tools (LinkedIn Recruiter, etc.), conduct first-round interviews, enhance candidate experience, and support employer branding and process improvements. ATS Migration: support end-to-end ATS migration project—data transfer, workflow setup, testing, go-live, train users, ensure data accuracy during transition. Systems, Tools & Vendor Management: manage core People systems (Factorial, Workable, HR SharePoint) and coordinate with external vendors. Global Mobility: lead mobility processes including relocations and internal moves; counsel employees on options; coordinate full mobility cycle with HRBPs, managers, and employees to ensure compliant transitions.