Store Manager

POSITION OBJECTIVE - Achieve company objectives, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales - Implement operating procedures at the store as per the company and Brand standards - Promote the Loyalty Program of the company for maximizing loyalty and repeat sales - Provide feedback to the Area Manager and Operations Manager with regards to employees and products Key Responsibilities - Brief and guide the staff on achievement of the daily / weekly / monthly sales target - Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss - Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs - Ensure minimal stock loss manage stockrooms - Implement the operating procedures at the store and ensure the brand and company’s policies and procedures are adhered by all the staff at all the times - Apply creative techniques to achieve / exceed the store sales target - Ensure has the required stock levels to maximize the sales - Weekly audit the store administration and resolve discrepancies if any - Manage the daily roaster, leave and grievances of the retail staff - Maintain the visual merchandising standards at the stores all the time as per set VM standards - Promote the Club Apparel Loyalty Program of the company for repeat sales - Supervise the store and provide feedback to the Area Manager with regards to the employees and products - Ensure awareness and vigilance at all times of security in the store without any negligence - Must be updated about the various brands of the group for suggestive selling to the customers - End to end store operations responsibility - Must be physically fit to stand for extended hours and heavy lifting

Brief and guide staff to achieve daily/weekly/monthly sales targets. Maintain fashion/product knowledge to minimize stock loss. Stay updated on new products, trends, and fashion directives to anticipate customer needs. Manage stockrooms to ensure minimal stock loss. Implement store procedures and ensure brand/company policies are followed. Apply creative techniques to achieve/exceed sales targets. Ensure adequate stock levels to maximize sales. Weekly audit of store administration and resolve discrepancies. Manage daily roaster, leave, and grievances of retail staff. Maintain visual merchandising standards per VM guidelines. Promote the Club Apparel Loyalty Program for repeat sales. Supervise store operations and provide feedback to Area Manager regarding employees and products. Ensure vigilance and security in the store at all times. Stay informed about group brands for suggestive selling. End-to-end store operations responsibility. Be physically fit to stand for extended hours and perform heavy lifting.