Senior Manager - Logistics

INSPIRE | EXHILARATE | DELIGHT For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories. Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally. Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets. Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040. We are looking for an experienced Country Logistics Manager to lead and optimize end-to-end logistics operations across the country. This role is responsible for overseeing warehousing, import/export activities, transportation, distribution, and third-party logistics providers while driving operational excellence and ensuring high service levels. What you'll be doing - Lead and manage end-to-end logistics operations, including warehousing, freight imports & exports, transportation, distribution, and inventory management. - Ensure client contracts are effectively managed and logistics KPIs are consistently achieved. - Manage relationships with freight carriers and third-party logistics providers, negotiating commercial agreements and driving continuous service improvements. - Develop and implement operational strategies, process improvements, and logistics projects aligned with business objectives. - Ensure compliance with company logistics policies, procedures, and operational standards. - Lead, coach, and develop the team, fostering a high-performance culture. What you’ll need to succeed - 10+ years of experience in Logistics, Supply Chain, or Warehouse Operations within the Retail or FMCG industry. - Bachelor's degree in Industrial Engineering or a related field. - Proven experience managing end-to-end logistics operations and third-party logistics providers. - Strong leadership experience with the ability to manage large teams and drive operational performance. - Excellent stakeholder management, communication, negotiation, and organizational skills. - Results-oriented with a continuous improvement mindset and strong commercial awareness. What we can offer you With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. Using GenAI in Your Application Process To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations. We Invite All Applicants to Apply It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity. We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.