Senior Manager - Administration (Cairo)

INSPIRE | EXHILARATE | DELIGHT For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories. Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally. Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets. Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040. What you'll be doing As a Senior Manager for Administration for our operations in Cairo, you will be responsible for planning, developing, and implementing policies, programs and practices and support services such as tenancy contracts, insurance, maintenance of contracts and collaterals. Key Responsibilities: - Follow all relevant administrative policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner. - Provide subject matter expertise in the field. - Supervise day to day operations of subordinates to ensure that work processes are implemented as designed and in compliance with established standards and procedures. - Establish service level agreements and participate in the selection of vendors/ suppliers as the procurement policies and procedures, and review vendors/ supplier's performance reports for the identification of future actions. - Oversee the implementation and proper application of office activities, business transactions, policies and board resolutions. - Manage the maintenance of current database of relevant information. - Oversee corporate events coordination. - Prepare and review operational reports and schedules to ensure accuracy and efficiency, - Ensure proper renewal and follow up on lease agreements and contracts for shops/ offices/ warehouses, customer/ supplier contract. - Manage processes to ensure facilities safety and security, housekeeping, parking, and recreational facilities management, and all functional areas. - Plan, administer, and control budgets for contracts, equipment and supplies. - Participate in relevant projects and community activities as and when needed. - Develop and motivate subordinates to ensure transfer of know-how and continuous positive work environment. - Monitor subordinates performance and provide formal and informal feedback and appraisal to maximize efficiency. What you’ll need to succeed - You possess at least 8 years of experience in administration, with at a minimum of 4 years of experience leading teams. - You have a background in government relations, admin/office management. - You preferably have experience in a retail or FMCG company. - You possess excellent interpersonal and stakeholder management skills. - You are dynamic, able to take initiative and recommend improvements. - You are a strong communicator in both Arabic and English. What we can offer you With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. Using GenAI in Your Application Process To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your think

You possess at least 8 years of experience in administration, with at a minimum of 4 years of experience leading teams. You have a background in government relations, admin/office management. You preferably have experience in a retail or FMCG company. You possess excellent interpersonal and stakeholder management skills. You are dynamic, able to take initiative and recommend improvements. You are a strong communicator in both Arabic and English.

Follow all relevant administrative policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner. Provide subject matter expertise in the field. Supervise day to day operations of subordinates to ensure that work processes are implemented as designed and in compliance with established standards and procedures. Establish service level agreements and participate in the selection of vendors/ suppliers as the procurement policies and procedures, and review vendors/ supplier's performance reports for the identification of future actions. Oversee the implementation and proper application of office activities, business transactions, policies and board resolutions. Manage the maintenance of current database of relevant information. Oversee corporate events coordination. Prepare and review operational reports and schedules to ensure accuracy and efficiency. Ensure proper renewal and follow up on lease agreements and contracts for shops/ offices/ warehouses, customer/ supplier contract. Manage processes to ensure facilities safety and security, housekeeping, parking, and recreational facilities management, and all functional areas. Plan, administer, and control budgets for contracts, equipment and supplies. Participate in relevant projects and community activities as and when needed. Develop and motivate subordinates to ensure transfer of know-how and continuous positive work environment. Monitor subordinates performance and provide formal and informal feedback and appraisal to maximize efficiency.