Senior Business Analyst ( 3-4 Months Contract ) - Remote - Octopus by RTG

About the role

Requirements

• Experience
• - 5–7 years of solid, relevant experience as a Business Analyst.
• Industry Knowledge
• - Strong familiarity with the financial services industry.
• Technical Exposure
• - Hands-on experience working with CRM and Martech platforms.
• Soft Skills
• - Proactive, collaborative, and approachable.
• - Strong stakeholder management and communication skills.
• - Ability to work effectively in fast-paced, client-facing environments.

Responsibilities

• - Lead and support customer journey mapping exercises for a financial services client.
• - Collaborate with senior stakeholders to gather, analyze, and document business and user requirements.
• - Translate business needs into clear functional requirements and actionable insights.
• - Work closely with CRM and Martech teams to align business objectives with technical capabilities.
• - Support workshops, stakeholder interviews, and documentation efforts throughout the engagement.

Skills

• Business Analysis
• Customer journey mapping
• Stakeholder management
• Requirements gathering and documentation
• Functional requirements specification
• CRM platforms
• Martech platforms
• Financial services industry knowledge
• Client-facing collaboration
• Workshop facilitation