robusta
Senior Business Analyst ( 3-4 Months Contract ) - Remote - Octopus by RTG
Dubai, UAEPosted 3 months ago
Apply link checked 4 days ago
- Salary
- AED 25k–45k a month· Michael Page
- Job type
- Contract
- Level
- Senior
- Field
- Engineering & Technology
- Work mode
- Remote
About the role
About Octopus by RTG Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities. Key Responsibilities - Lead and support customer journey mapping exercises for a financial services client. - Collaborate with senior stakeholders to gather, analyze, and document business and user requirements. - Translate business needs into clear functional requirements and actionable insights. - Work closely with CRM and Martech teams to align business objectives with technical capabilities. - Support workshops, stakeholder interviews, and documentation efforts throughout the engagement.
Requirements
- Experience
- - 5–7 years of solid, relevant experience as a Business Analyst.
- Industry Knowledge
- - Strong familiarity with the financial services industry.
- Technical Exposure
- - Hands-on experience working with CRM and Martech platforms.
- Soft Skills
- - Proactive, collaborative, and approachable.
- - Strong stakeholder management and communication skills.
- - Ability to work effectively in fast-paced, client-facing environments.
Responsibilities
- - Lead and support customer journey mapping exercises for a financial services client.
- - Collaborate with senior stakeholders to gather, analyze, and document business and user requirements.
- - Translate business needs into clear functional requirements and actionable insights.
- - Work closely with CRM and Martech teams to align business objectives with technical capabilities.
- - Support workshops, stakeholder interviews, and documentation efforts throughout the engagement.
Skills
- CRM
- Martech
- customer journey mapping
- business and user requirements analysis
- functional requirements documentation
- stakeholder management
- data analysis
- financial services domain
- client-facing communication
- workshop facilitation
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