Assistant Manager - Client & Commercial Asset Management

About Yellow Door Energy Yellow Door Energy is the leading sustainable energy partner for commercial and industrial businesses across the Middle East and Africa. We deliver sustainable energy solutions through power purchase agreements and solar leases, helping businesses reduce energy costs, improve power reliability and lower carbon emissions. Our solutions include solar PV, battery energy storage systems, hybrid energy and energy efficiency. Our shareholders include Actis, Mitsui & Co, TAEF and the International Finance Corporation. 🔍 About the Role We are looking for an Assistant Manager - Client & Commercial Asset Management to support the post-commissioning management of Yellow Door Energy’s operational asset portfolio in the UAE. This is an HQ-based, commercially focused, client-facing role sitting at the intersection of customer relationship management, commercial coordination, contractual follow-up, asset performance tracking and internal stakeholder management. You will act as a key point of contact for assigned customers after commissioning, helping ensure that customer queries are handled professionally, billing and receivables matters are followed up, asset performance updates are coordinated, and internal teams remain aligned on actions, timelines and responsibilities. Reporting to the Head of Asset Management, you will work closely with customers, O&M, Finance, Legal, Insurance and senior management to support strong client satisfaction, contractual compliance, portfolio performance and long-term asset value. This role is best suited to someone with experience in client relationship management, aftersales, commercial operations, service delivery coordination, contract management or asset management within renewable energy, infrastructure, utilities, facilities management or another asset-intensive environment. ⚡ What You’ll Deliver & Own In this role, you will support the successful commercial management of YDE’s operational assets after commissioning, ensuring customer relationships, contractual obligations, asset performance updates and internal coordination are managed effectively. You will: • Act as the main point of contact for assigned customers post-commissioning, supporting strong relationships, timely communication and issue resolution. • Coordinate customer-related matters, including billing queries, receivables follow-up, customer securities, invoicing support and contractual obligations. • Track asset performance, generation performance, operational events, downtime and incidents with potential commercial, contractual or customer impact. • Work closely with O&M and technical teams to understand asset performance issues, resolution plans, timelines and customer updates. • Coordinate with Finance on receivables, billing status, payment follow-ups, budget versus actual updates and financial reporting inputs. • Support lender reporting and compliance for financed assets, including DSCR calculations, covenant tracking, debt service obligations, insurance requirements and reporting deadlines. • Prepare and coordinate portfolio reports, customer updates, receivables summaries, asset summaries and compliance submissions. • Work cross-functionally with Finance, Legal, Insurance, O&M, technical teams and senior management to resolve matters impacting customers, asset performance or contractual compliance. • Identify commercial risks, customer concerns and value enhancement opportunities across the portfolio, including optimisation initiatives, expansions or customer growth opportunities. • Contribute to continuous improvement of client management, reporting, internal coordination and ways of working. 🛠️ What You Must Bring •

This role is best suited to someone with experience in client relationship management, aftersales, commercial operations, service delivery coordination, contract management or asset management within renewable energy, infrastructure, utilities, facilities management or another asset-intensive environment.

Act as the main point of contact for assigned customers post-commissioning, supporting strong relationships, timely communication and issue resolution. Coordinate customer-related matters, including billing queries, receivables follow-up, customer securities, invoicing support and contractual obligations. Track asset performance, generation performance, operational events, downtime and incidents with potential commercial, contractual or customer impact. Work closely with O&M and technical teams to understand asset performance issues, resolution plans, timelines and customer updates. Coordinate with Finance on receivables, billing status, payment follow-ups, budget versus actual updates and financial reporting inputs. Support lender reporting and compliance for financed assets, including DSCR calculations, covenant tracking, debt service obligations, insurance requirements and reporting deadlines. Prepare and coordinate portfolio reports, customer updates, receivables summaries, asset summaries and compliance submissions. Work cross-functionally with Finance, Legal, Insurance, O&M, technical teams and senior management to resolve matters impacting customers, asset performance or contractual compliance. Identify commercial risks, customer concerns and value enhancement opportunities across the portfolio, including optimisation initiatives, expansions or customer growth opportunities. Contribute to continuous improvement of client management, reporting, internal coordination and ways of working.