Porter

Job Overview The Hospital Porter is an essential support role responsible for the safe, prompt, and courteous transportation of patients, medical equipment, specimens, and supplies across the hospital. Porters work closely with clinical, nursing, and non-clinical teams to ensure daily hospital operations run smoothly. Key Responsibilities: - Patient Transport: Safely transfer patients (via wheelchair, trolley, or bed) between wards, operating theaters, diagnostic imaging, and out-patient departments while ensuring patient comfort, safety, and dignity. - Medical & Clinical Logistics: Transport blood samples, lab specimens, pharmacy supplies, medical records, oxygen/gas cylinders, and specialized medical equipment to and from designated locations. - Waste & Linen Management: Collect and move general waste, clinical/hazardous waste, and soiled or clean linen in compliance with infection control and safety standards. - Mortuary Support: Transport deceased patients to the mortuary with the utmost respect, discretion, and dignity. - Emergency & Incident Response: Respond quickly to urgent calls, bleeps, or major incident plans, assisting clinical teams during critical situations. - Environment & Safety: Keep hallways, emergency exits, and transport equipment clean, clear of obstructions, and properly sanitized following infection control protocols. - Communication & Record Keeping: Log completed tasks via digital tracking systems or helpdesks, report equipment faults or safety hazards, and provide polite guidance to patients and visitors. Requirements: Qualifications & Requirements - Education: High school diploma or equivalent basic literacy and numeracy skills. - Physical Fitness: High level of physical stamina and strength required for heavy lifting, pushing wheelchairs/trolleys, and standing or walking for extended periods. - Interpersonal & Communication Skills: Empathetic, polite, and calm demeanor when interacting with distressed patients, anxious families, and medical staff. - Compliance & Training: Understanding of patient confidentiality (e.g., HIPAA/local health data privacy rules), manual handling safety, and infection control guidelines. (On-the-job training is provided). - Flexibility: Willingness to work rotating shift patterns, including days, nights, weekends, and public holidays

Patient Transport: Safely transfer patients between wards, operating theaters, diagnostic imaging, and out-patient departments while ensuring patient comfort, safety, and dignity. Medical & Clinical Logistics: Transport blood samples, lab specimens, pharmacy supplies, medical records, oxygen/gas cylinders, and specialized medical equipment to and from designated locations. Waste & Linen Management: Collect and move general waste, clinical/hazardous waste, and soiled or clean linen in compliance with infection control and safety standards. Mortuary Support: Transport deceased patients to the mortuary with the utmost respect, discretion, and dignity. Emergency & Incident Response: Respond quickly to urgent calls, bleeps, or major incident plans, assisting clinical teams during critical situations. Environment & Safety: Keep hallways, emergency exits, and transport equipment clean, clear of obstructions, and properly sanitized following infection control protocols. Communication & Record Keeping: Log completed tasks via digital tracking systems or helpdesks, report equipment faults or safety hazards, and provide polite guidance to patients and visitors.