Senior Relationship Manager - Business Banking

Senior Relationship Manager – Commercial Banking Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued. About the business area The Retail Banking Group (RBG) supports retail and micro-business customers in managing their finances, through expert advice and the provision of a full suite of specialist products and services in conventional and Shari’ah compliant banking. The business is committed to driving digital innovation to deliver excellence in customer service. In this role, your key responsibilities include : Develop and implement a Transaction Banking marketing action plan to target the corporate client base in UAE and manage corporate clients from a working capital perspective to achieve agreed financial targets to drive transaction banking revenue and support incentivized pay outcomes. Collaborate with Treasury, Structured Trade, Investment Banking and Operations to maximise potential selling opportunities and ensure that customer service levels are Maintained Liaise with clients providing advice on complex Transaction Banking solutions, new solutions, developments and emerging opportunities, solving/escalating problems/serious issues and cross-selling other products to ensure their current and future needs are captured and serviced accordingly Provide Transaction Banking solutions skills, knowledge and training to support Corporate Relationship Managers in increasing Transaction Banking solution sales Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders The ideal candidate should have the following experience : Bachelor’s degree is a mandatory requirement A minimum of 6 years’ experience in a transaction banking environment with experience in achieving revenue targets and knowledge of Transaction Banking products, industry, freight forwarding, marine insurance, Treasury Management and related law and practice What we offer: Competitive Salary : The indicative pay range for this role. Additionally, all employees are eligible to participate in one of our rewarding variable pay plans. Comprehensive Benefits Package : This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels). Flexible and Remote Working Options : We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements. Learning and Development Opportunities : We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs Flexible and Remote Working Options : We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements. Learning and Development Opportunities : We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.

Bachelor’s degree is a mandatory requirement. A minimum of 6 years’ experience in a transaction banking environment with experience in achieving revenue targets and knowledge of Transaction Banking products, industry, freight forwarding, marine insurance, Treasury Management and related law and practice.

Develop and implement a Transaction Banking marketing action plan to target the corporate client base in UAE and manage corporate clients from a working capital perspective to achieve agreed financial targets to drive transaction banking revenue and support incentivized pay outcomes. Collaborate with Treasury, Structured Trade, Investment Banking and Operations to maximise potential selling opportunities and ensure that customer service levels are maintained. Liaise with clients providing advice on complex Transaction Banking solutions, new solutions, developments and emerging opportunities, solving/escalating problems/serious issues and cross-selling other products to ensure their current and future needs are captured and serviced accordingly. Provide Transaction Banking solutions skills, knowledge and training to support Corporate Relationship Managers in increasing Transaction Banking solution sales. Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders.