Team Leader, IRD - One&Only One Za'abeel

Team Leader, IRD - One&Only One Za'abeel (20343) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. Behold the dawn of a new, all-encompassing resort experience in Dubai – One&Only One Za’abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion. About the Role As an In-Room Dining Team Leader, you will play a key role in delivering exceptional dining experiences to our guests within the comfort of their rooms and suites. You will lead, motivate, and support the In-Room Dining team, ensuring service is delivered efficiently, professionally, and in line with the highest luxury hospitality standards. You will oversee daily operations, coordinate with the kitchen and other departments, handle guest requests, and ensure every order is prepared, delivered, and presented to perfection. Your passion for service excellence and attention to detail will contribute to creating memorable guest experiences that exceed expectations. About You The ideal candidate is a passionate hospitality professional with minimum 2 years previous experience in food and beverage service, preferably within a luxury hotel environment. You possess strong leadership and communication skills, thrive in a fast-paced setting, and are committed to delivering outstanding guest service. You have a keen eye for detail, excellent organizational abilities, and the confidence to lead and develop a high-performing team. A positive attitude, problem-solving mindset, and the ability to build strong relationships with guests and colleagues alike are essential to success in this role. Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Minimum 2 years previous experience in food and beverage service, preferably within a luxury hotel environment.

Lead, motivate, and support the In-Room Dining team to deliver service that meets luxury hospitality standards. Oversee daily operations, coordinate with the kitchen and other departments, handle guest requests, and ensure every order is prepared, delivered, and presented to perfection. Maintain attention to detail and drive service excellence to create memorable guest experiences.