Tele Sales Consultant

About the role

Requirements

• Requirements
• Key Requirements and Skills
• - Experience: 1 to 3 years of background in telesales, customer care, or car dealership sales.
• - Communication: Exceptional verbal persuasion, active listening, and negotiation abilities over the phone.
• - Industry Knowledge: Understanding of vehicle features, market pricing trends, and basic auto financing.
• - Technical Skills: Comfortable using CRM software, MS Office, and digital communication tools like WhatsApp Business

Responsibilities

• Job Duties and Responsibilities
• - Outbound Calling: Reach out to new leads, past buyers, and marketing campaign responses to pitch car models or automotive services.
• - Lead Conversion: Answer questions regarding vehicle specs, pricing, and finance options to close deals or book showroom test drives.
• - Customer Support: Handle inbound client inquiries, solve problems, and provide detailed information about car parts or vehicle availability.
• - CRM Management: Log all client interactions, update contact databases, and schedule follow-up tasks using company software.
• - Target Achievement: Meet daily call volume metrics, conversion quotas, and monthly revenue goals.

Skills

• Telesales
• Customer care
• Car dealership sales
• CRM software
• MS Office
• digital communication tools
• WhatsApp Business
• verbal persuasion
• active listening
• negotiation