Agentforce Trainer / Salesforce AI Consultant (Contract / Ongoing)

Agentforce Trainer / Salesforce AI Consultant (Contract / Ongoing) Location: Remote (Global) Engagement: Ongoing | weekly Workshops + Advisory Company: MaxAccelerate Technology Group / Kompetenza Innovation Overview We are building one of the most forward-thinking AI-powered Salesforce practices in the market. Our focus is simple: move organisations from traditional CRM delivery to AI-first operating models, powered by Agentforce, automation, and intelligent workflows. To support this, we are looking for a highly experienced Agentforce Trainer / Salesforce AI Consultant to work closely with our internal team of Salesforce developers, architects, and product leaders. This is not a standard consulting role. This is about shaping how a global team thinks, designs, and delivers AI-driven Salesforce solutions. The Role You will act as a hands-on expert and trainer, delivering structured workshops and real-world guidance to enable our teams to: - Design and build Agentforce-powered AI agents - Translate business requirements into AI-driven use cases - Implement end-to-end intelligent workflows across Salesforce - Shift from traditional development to AI-first solution architecture You will play a key role in upskilling our entire Salesforce capability. Key Responsibilities - Deliver monthly hands-on workshops for Salesforce developers and architects - Train teams on Agentforce architecture, capabilities, and best practices - Support the design and build of real-world AI use cases, including: - AI SDR (Sales Development Representative) agents - Customer Service / Support agents - Onboarding and operations agents - - Guide teams on prompt design, orchestration, and agent workflows - Provide advisory on scaling AI solutions across enterprise environments - Review and improve existing implementations and use cases - Help define internal frameworks, accelerators, and best practices Required Experience - Proven experience working with Agentforce (Salesforce AI Agents) - Demonstrated experience building multiple AI agents end-to-end - Strong background as a Salesforce Consultant / Architect - Hands-on delivery of AI use cases such as: - Sales automation / SDR agents - Customer service automation - Workflow automation using AI - - Deep understanding of: - Salesforce platform (Sales Cloud, Service Cloud, Experience Cloud) - AI-driven workflows and automation - Prompt engineering and agent orchestration - - Ability to train, mentor, and communicate complex concepts clearly What We’re Looking For - Someone who is genuinely AI-first in their thinking - A practitioner — not just theory, but real-world delivery experience - Strong communicator who can lead workshops and influence senior teams - Passion for building scalable, intelligent solutions - Ability to work in a fast-moving, high-growth environment Why This Role - Work with a global AI and Salesforce innovation team - Be part of building next-generation AI products and services - Influence how AI is delivered across multiple industries and markets - Long-term opportunity with consistent engagement and impact - Direct involvement in cutting-edge Agentforce implementations Engagement Model - Ongoing contract / advisory role/Perm - Monthly workshop delivery (core requirement) - Additional involvement in solution design and strategic initiatives