Manager - Specialty Outlet

We are currently seeking an ambitious, dynamic, and self-motivated Food & Beverage professional who can lead, organize, and inspire a team to deliver exceptional food and beverage offerings, complemented by prompt, accurate, and personalized service. As a Specialty Outlet Manager, you will be responsible for the short- and long-term planning, organization, and management of the assigned outlet's front- and back-of-house operations. Your primary objective will be to maximize guest satisfaction, consistently deliver high service standards, and achieve the outlet's financial targets. Your key responsibilities will include: - Prepare and manage employee schedules in accordance with business forecasts and approved staffing guidelines, ensuring adequate manpower at all times. - Conduct regular training sessions for the assigned team, ensuring compliance with departmental Standard Operating Procedures (SOPs). - Monitor and evaluate team performance, identifying development opportunities and supporting internal career progression and promotions. - Ensure the timely and proper setup of the assigned Food & Beverage outlet in accordance with the required meal settings, operational standards, and opening hours. - Oversee the welcome and seating of arriving guests, working closely with the Hostess to ensure a smooth and personalized guest experience. - Build and maintain professional, courteous, and positive relationships with outlet guests and regular patrons. - Develop and maintain an updated database of regular guests, ensuring personalized recognition and service. - Conduct frequent inspections of the outlet and its surrounding areas to ensure the highest standards of cleanliness, presentation, and maintenance. - Actively participate in the planning, coordination, and implementation of outlet promotions and marketing initiatives to drive revenue and enhance guest engagement

Prepare and manage employee schedules in accordance with business forecasts and approved staffing guidelines, ensuring adequate manpower at all times. Conduct regular training sessions for the assigned team, ensuring compliance with departmental SOPs. Monitor and evaluate team performance, identifying development opportunities and supporting internal career progression and promotions. Ensure the timely and proper setup of the assigned Food & Beverage outlet in accordance with the required meal settings, operational standards, and opening hours. Oversee the welcome and seating of arriving guests, working closely with the Hostess to ensure a smooth and personalized guest experience. Build and maintain professional, courteous, and positive relationships with outlet guests and regular patrons. Develop and maintain an updated database of regular guests, ensuring personalized recognition and service. Conduct frequent inspections of the outlet and its surrounding areas to ensure the highest standards of cleanliness, presentation, and maintenance. Actively participate in the planning, coordination, and implementation of outlet promotions and marketing initiatives to drive revenue and enhance guest engagement.