IHG Hotels & Resorts

Front Office Driver

Doha, QatarPosted 1 weeks ago

Salary
AED 12k–18k a month· est.
Job type
Full time
Level
Junior
Field
Hospitality & Tourism
Work mode
On site

About the role

A little taste of your day-to-day • Provide safe, courteous, and timely transportation for guests to and from the airport and other requested destinations. • Assist guests with loading and unloading luggage and ensure belongings are handled carefully. • Operate cars, vans, and trucks responsibly, ensuring full compliance with traffic laws and road safety regulations. • Conduct daily vehicle inspections to ensure all vehicles are clean, safe, and in excellent working condition. • Monitor vehicle maintenance schedules and promptly report any defects or mechanical issues. • Ensure all vehicle documents, registrations, and driving licenses are valid and up to date. • Plan and follow efficient routes to ensure punctual pick-ups, drop-offs, and deliveries. • Provide warm, courteous, and professional service, creating a positive experience for our guests. • Maintain accurate records of mileage, fuel consumption, vehicle usage, and deliveries. • Report any accidents, incidents, damages, or safety concerns to the supervisor promptly. • Follow hotel policies, standard operating procedures, and health and safety guidelines. • Support the team with additional transportation duties as required. • Ensure no unauthorized person uses or travels in hotel vehicles. • Assist the Bell Desk and Front Office operation during periods when no transportation duties are scheduled, as required. Follow hotel grooming, uniform, security, health and safety, and service standards. • Perform other reasonable duties assigned by the Front Office Manager or management based on operational requirements. What we need from you • A valid driving license for the relevant vehicle category, including cars and/or trucks. • Previous experience in a similar driving role, preferably wi

Requirements

A valid driving license for the relevant vehicle category, including cars and/or trucks. Previous experience in a similar driving role, preferably with hospitality or hotel operations. Must be able to work flexible hours/shifts as required by the hotel.

Responsibilities

Provide safe, courteous, and timely transportation for guests to and from the airport and other requested destinations. Assist guests with loading and unloading luggage and ensure belongings are handled carefully. Operate cars, vans, and trucks responsibly, ensuring full compliance with traffic laws and road safety regulations. Conduct daily vehicle inspections to ensure all vehicles are clean, safe, and in excellent working condition. Monitor vehicle maintenance schedules and promptly report any defects or mechanical issues. Ensure all vehicle documents, registrations, and driving licenses are valid and up to date. Plan and follow efficient routes to ensure punctual pick-ups, drop-offs, and deliveries. Provide warm, courteous, and professional service, creating a positive experience for our guests. Maintain accurate records of mileage, fuel consumption, vehicle usage, and deliveries. Report any accidents, incidents, damages, or safety concerns to the supervisor promptly. Follow hotel policies, standard operating procedures, and health and safety guidelines. Support the team with additional transportation duties as required. Ensure no unauthorized person uses or travels in hotel vehicles. Assist the Bell Desk and Front Office operation during periods when no transportation duties are scheduled, as required. Follow grooming, uniform, security, health and safety, and service standards. Perform other reasonable duties assigned by the Front Office Manager or management based on operational requirements.

Skills

  • Valid driving license
  • Vehicle inspections
  • Route planning
  • Fleet maintenance awareness
  • Guest transportation
  • Luggage handling
  • Safety compliance
  • Hospitality operations
  • Customer service
  • Report writing

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