Rosewood Hotel Group
Doha, QatarPosted 3 months ago
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha: Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience: We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes: - A competitive salary and benefits package - High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl - A birthday day off (because your milestones matter!) - Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role: - To comply with the Hotel Code of Conduct at all times. - Maintain complete knowledge of and comply with all hotel/departmental policies, service procedures and standards, ensuring that associates are informed as well. - Take responsibility for the co-ordination and monitoring of all meetings, from initial booking where possible through to post-conference evaluation and account settlement. - Liaise with Sales Department at point of initial negotiations with client to assist Sales Department in providing profitable and efficient proposals that are in line with hotel guidelines. - Administration of all MICE and catering business with close liaison with client, rooms, sales, reservations departments. - Compile and issue to all operating departments the BEOs and Group summaries for all events at least 5 working days prior to the event. - Communicate all information through regular follow-up with client to review banquet room allocations and expected guest numbers and communicate to all concerned departments. - Arrange group check-ins in liaison with the Front Office Manager. - Conduct pre – and post event briefings and communicate any comments relevant to the specific “event(s)” to all Departments concerned to improve addressed shortfalls, if any, within the operation. - Review all daily Food & Beverage and Conference charges posted to relevant accounts during each convention, meeting or incentive, to ensure that all charges are in line with the BEO. - Consult with the Director of Food & Beverage and Executive Chef to prepare menus which will attract business and yield a satisfactory profit (custom made menus). - Attending weekly BEO meeting including Event Sales and Services Executives, Banquet Manager, Banquet Chefs, and Chief Steward, to finalize all details of upcoming functions. - Be aware of cyclical events and be pro-active in planning. - Ensure accurate response to proposals within 24 hours and deliver a high level of guest service standard at all times in the Catering & Events Sales department. - Ensure that leads are followed up in a timely and professional manner (48 hours after sending the enquiry). - Ensure an effective handover of client’s conference requirements and contract details from Sales Managers and Catering & Events team to the Operations Team. - Maintain a high level of service by constantly training and coaching all direct reports and associates. - To maintain all resort records, forms and policies as prescribed by management. - To maintain and improve adminis
- Comply with the Hotel Code of Conduct at all times. - Maintain knowledge of and comply with all hotel/departmental policies, service procedures and standards, ensuring associates are informed. - Take responsibility for coordination and monitoring of all meetings from initial booking through post-conference evaluation and account settlement. - Liaise with Sales Department at initial negotiations to assist in providing profitable and efficient proposals aligned with hotel guidelines. - Administer all MICE and catering business with close liaison with client, rooms, sales, and reservations departments. - Compile and issue BEOs and Group summaries to all operating departments for all events at least 5 working days prior to the event. - Communicate information through regular follow-up with clients to review banquet room allocations and guest numbers and communicate to all concerned departments. - Arrange group check-ins in liaison with the Front Office Manager. - Conduct pre- and post-event briefings and communicate relevant comments to all Departments to address any shortfalls. - Review daily Food & Beverage and Conference charges posted to accounts during each event to ensure charges align with the BEO. - Consult with the Director of Food & Beverage and Executive Chef to prepare menus that attract business and yield profit. - Attend weekly BEO meetings with Event Sales and Services Executives, Banquet Manager, Banquet Chefs, and Chief Steward to finalize event details. - Be aware of cyclical events and plan proactively. - Ensure accurate response to proposals within 24 hours and maintain high guest service standards in Catering & Events Sales. - Ensure leads are followed up in a timely and professional manner (within 48 hours of sending enquiry). - Ensure a smooth handover of conference requirements and contract details from Sales Managers and Catering & Events team to the Operations Team. - Maintain high service levels by training and coaching direct reports and associates. - Maintain and improve all resort records, forms and policies as prescribed by management.
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