Sales Executive

Role Summary The Sales Executive is responsible for developing and maintaining strong customer relationships, identifying new business opportunities, preparing quotations, achieving assigned sales targets, and ensuring a smooth sales and order fulfillment process. The role involves regular customer visits, market research, coordination with internal departments and suppliers, and follow-up on payments and deliveries. The position requires a customer-focused individual with strong communication and sales skills and preferably experience in the lubricants and spare parts industry. Key Responsibilities - Research and identify potential customers for the company’s products and services. - Develop and maintain strong relationships with customers, consultants, and third parties to secure new business opportunities and deals. - Handle customer inquiries received by email, fax, and phone, and provide appropriate information and quotations. - Follow up on quotations and maintain accurate and updated quotation records. - Identify, contact, and visit new and existing customers to understand their requirements and recommend suitable products. - Prepare and deliver technical presentations to customers and prospective customers. - Explain product features, capabilities, and limitations based on customer requirements and technical knowledge. - Follow up on customer orders and coordinate with relevant departments to ensure timely and accurate delivery. - Coordinate with suppliers regarding placed orders and arrange the required logistics until the products are received by the store. - Achieve the assigned sales targets for the designated product category. - Conduct regular market research and analysis and provide management with relevant feedback and recommendations. - Handle customer complaints professionally and ensure timely resolution by coordinating with the relevant departments. - Maintain regular communication with customers to ensure a high level of customer satisfaction. - Maintain accurate records of customer communications, sales activities, quotations, and business opportunities. - Submit required sales and activity reports, including daily call reports, weekly work plans, and monthly/annual territory analysis. - Follow up on customer payments and ensure timely collection of outstanding amounts in accordance with approved credit facilities. - Conduct appropriate market and customer financial investigations before applying for credit facilities. - Follow company policies and procedures throughout all stages of the sales cycle. - Ensure a prompt, efficient, and timely flow of sales-related documentation. - Attend all required training programs. - Comply with the requirements of Nass Commercial’s Integrated Management System (IMS). - Maintain a professional appearance and conduct at all times. - Perform any other duties that may reasonably and safely be assigned. Qualifications, Skills & Experience - Bachelor’s degree in Commerce, Engineering, or a related field. - All educational certificates must be authorized/recognized by the relevant Bahrain Government authorities. - 2–5 years of relevant sales experience, preferably within automotive spare parts, or related industry. - Strong sales and business development skills. - Good understanding of business and commercial principles. - Strong customer service and relationship-management skills. - Excellent interpersonal and communication skills. - Strong negotiation and persuasion skills. - Customer-focused with the ability to understand and respond to customer needs. - Good organizational skills with attention to quality, structure, persistence, and deadlines. - Good computer skills, including Microsoft Office. - Ability to learn the company’s products, business, culture, and processes quickly. - Ability to work independently and under pressure while maintaining safety and efficiency.

Bachelor’s degree in Commerce, Engineering, or a related field. All educational certificates must be authorized/recognized by the relevant Bahrain Government authorities. 2–5 years of relevant sales experience, preferably within automotive spare parts, or related industry. Strong sales and business development skills. Good understanding of business and commercial principles. Strong customer service and relationship-management skills. Excellent interpersonal and communication skills. Strong negotiation and persuasion skills. Customer-focused with the ability to understand and respond to customer needs. Good organizational skills with attention to quality, structure, persistence, and deadlines. Good computer skills, including Microsoft Office. Ability to learn the company’s products, business, culture, and processes quickly. Ability to work independently and under pressure while maintaining safety and efficiency.