Corporate Operations Specialist

Job Description

Requirements

• What you’ll bring:
• - Bachelor’s degree in Human Resources, Business Administration, Public Administration, or a related field.
• - 3+ years of experience in HR, People Operations, or Government Relations (GRO) within a tech or high-growth environment in Saudi Arabia.
• - Direct, hands-on experience navigating Saudi government portals (Qiwa, Mudad, Muqeem, GOSI) and solid working knowledge of Saudi Labor Law.
• - Fluent in both Arabic and English (written and verbal) — essential for government portal management and multi-office communication.
• - Practical experience in managing petty cash, medical insurance policies, and vendor invoicing.
• - Comfortable learning and operating HRIS platforms and productivity tools (Microsoft 365: Sheets, Docs, Slides).
• - High attention to detail, strong time-management skills, proactive problem-solving, and a service-oriented mindset.
• Craft & Toolkit:
• - Hands-on expertise with Qiwa, Mudad, Muqeem, and GOSI.
• - Strong knowledge of Saudi Labor Law, Saudization, and government compliance.
• - Expertise in Iqama, work visa, business visa, and exit/re-entry visa processing.
• - Experience with HRIS, employee records, and lifecycle administration.
• - Experience managing medical insurance, licenses, CRs, and government documentation.
• - Working knowledge of petty cash, vendor invoicing, and reconciliation.
• - Proficiency in Microsoft 365, particularly Excel, and HR/administrative systems.
• Character Traits:
• - Analytical thinking and problem-solving – approach problems clearly, use data, and find solutions.
• - Ownership and accountability – take responsibility and follow projects through to completion.
• - Communication – explain ideas clearly and listen to others across teams.
• - Collaboration – work well with others and support team goals.
• - Adaptability and learning – adjust to change and keep learning new skills or tools.
• - Mentorship and knowledge sharing – help others grow and share what you know.
• - Resilience – stay calm under pressure and handle setbacks constructively.
• - Quality and attention to detail – do work carefully and strive for improvement.
• - Advocacy and innovation – encourage best practices, efficiency, and new ideas
• As a Unifone you’ll receive a range of benefits:
• - Competitive salary and bonus
• - Unifonic share scheme (we are all owners!)
• - 30 holiday days after the first anniversary
• - Your Birthday off!
• - Spend up to 25 days per year working from anywhere in the world!
• - Paid leave for new parents

Responsibilities

• - Manage relationships between the company and Saudi regulatory authorities in full compliance with Saudi Labor Law.
• - Manage and execute all operational tasks on government portals, including Qiwa, Mudad, Muqeem, and GOSI.
• - Handle the end-to-end Iqama process, including new issuance for Saudi joiners, renewals for existing employees, and exit/re-entry visa processing.
• - Lead business visa and work visa processing for new joiners and visitors to the Saudi Arabia office.
• - Ensure all company official documents, licenses, and commercial registrations are renewed on time.
• - Handle employee requests and inquiries across offices, delivering complete resolutions within designated SLAs.
• - Oversee medical insurance administration, including employee additions, deletions, tier updates, and policy renewals.
• - Support onboarding workflows and administrative setup for all new joiners in Saudi Arabia.
• - Maintain the Saudi office facilities, oversee office supplies, inventory management, and ensure a well-stocked, professional workspace.
• - Manage petty cash handling, tracking, and monthly reconciliation.
• - Process and handle vendor invoices, ensuring accurate record-keeping and timely processing.
• - Build and maintain strong relationships with vendors, landlords, and service providers to support smooth operations.
• - Arrange business travel logistics for team members across all levels, including flight bookings, hotel accommodations, local transportation, per diem management, and venue/event coordination.

Skills Required