Senior Supervisor- Parking Control

Beginning of the main content section.Return to the home pagePrintable Format Job Description - Senior Supervisor- Parking Control (26001629)Job Description Senior Supervisor- Parking Control - (26001629) Job Description Strategy· Recommend new zone divisions and reallocation of inspectors based on occupancy data andemerging site changes, submitting plans to the Officer for approval.Operations· Supervise daily activities of inspectors, conduct field visits in uniform, provide real-time· guidance, and correct errors to uphold compliance and customer satisfaction.· Prepare weekly rosters, track attendance, leave, and uniform adherence; monitor device· availability and raise delays or faults to the chief supervisor.· Coordinate with Dubai Police and other agencies on towing, emergencies, and disputes,· ensuring swift, lawful resolution and incident reporting.· Investigate customer complaints and violation appeals, compile findings, and forward· corrective recommendations to the chief supervisor without delay.· Produce daily, weekly, and monthly reports on inspection output, KPIs, obstacles, and· resource needs, ensuring data accuracy and on-time submission.Product / Process Improvement· Analyse field statistics, device faults, and inspector feedback; propose workflow and technology enhancements that boost inspection efficiency and reduce errors.· Mentor inspectors through regular meetings, reviewing violation data and photos, and providing targeted coaching to improve performance.Physical Working Conditions· Frequent outdoor site inspections in traffic areas.· Conduct frequent outdoor site visits across parking zones and vacant land.· Role involves extensive fieldwork including day and night, emergency call-outs, and accident assessments.· Work is conducted in live traffic environments and unpaved sandy areas where requireadherence to health and safety procedures.· Involves use of protective equipment and adhering to HSE protocols and coordinating closelywith field teams. Qualifications Education: Bachelor’s degree / Diploma in Business Administration or Public SafetyExperience: 7+ years in case of Bachelor’s degree (11+ Years in case of Diploma) in related field Job Category: InspectionAdvertiser: Roads and Transport AuthorityDepartment: ParkingEducational-level: BachelorRequired Nationality: UAE Only Suitable for people with determination: NoMonthly Salary: UnspecifiedSchedule-Time: Full timeJob Posting: 02/10/2026Unposting Date: 02/11/2026

Bachelor's degree (required).

Strategy: Recommend new zone divisions and reallocation of inspectors based on occupancy data and emerging site changes, submitting plans to the Officer for approval. Operations: Supervise daily activities of inspectors, conduct field visits in uniform, provide real-time guidance, and correct errors to uphold compliance and customer satisfaction. Prepare weekly rosters, track attendance, leave, and uniform adherence; monitor device availability and raise delays or faults to the chief supervisor. Coordinate with Dubai Police and other agencies on towing, emergencies, and disputes, ensuring swift, lawful resolution and incident reporting. Investigate customer complaints and violation appeals, compile findings, and forward corrective recommendations to the chief supervisor without delay. Produce daily, weekly, and monthly reports on inspection output, KPIs, obstacles, and resource needs, ensuring data accuracy and on-time submission. Product / Process Improvement: Analyse field statistics, device faults, and inspector feedback; propose workflow and technology enhancements that boost inspection efficiency and reduce errors. Mentor inspectors through regular meetings, reviewing violation data and photos, and providing targeted coaching to improve performance. Physical Working Conditions: Frequent outdoor site inspections in traffic areas. Conduct frequent outdoor site visits across parking zones and vacant land. Role involves extensive fieldwork including day and night, emergency call-outs, and accident assessments. Work is conducted in live traffic environments and unpaved sandy areas where adherence to health and safety procedures is required. Involves use of protective equipment and adhering to HSE protocols and coordinating closely with field teams.