Supervisor- Parking Control

Beginning of the main content section.Return to the home pagePrintable Format Job Description - Supervisor- Parking Control (26001657)Job Description Supervisor- Parking Control - (26001657) Job Description Strategy· Recommend new zone divisions and reallocation of inspectors based on occupancy data and emerging site changes, submitting plans to the Officer for approval.Operations· Supervise daily activities of inspectors, conduct field visits in uniform, provide real-time guidance, and correct errors to uphold compliance and customer satisfaction· Prepare weekly rosters, track attendance, leave, and uniform adherence; monitor device availability and raise delays or faults to the chief supervisor.· Coordinate with Dubai Police and other agencies on towing, emergencies, and disputes, ensuring swift, lawful resolution and incident reporting.· Investigate customer complaints and violation appeals, compile findings, and forward corrective recommendations to the chief supervisor without delay.· Produce daily, weekly, and monthly reports on inspection output, KPIs, obstacles, and resource needs, ensuring data accuracy and on-time submission.Product / Process Improvement· Analyse field statistics, device faults, and inspector feedback; propose workflow and technology enhancements that boost inspection efficiency and reduce errors.· Mentor inspectors through regular meetings, reviewing violation data and photos, and providing targeted coaching to improve performance.Physical Working Conditions· Frequent outdoor site inspections in traffic areas.· Conduct frequent outdoor site visits across parking zones and vacant lands· Role involves fieldwork, including day and night, emergency callouts, and accident assessments.· Work is conducted in live traffic environments and unpaved sandy areas where require adherence to health and safety procedures.· Involves use of protective equipment and adhering to HSE protocols and coordinating closely with field teams. Qualifications · Education: Bachelor’s degree/ Diploma in Business Administration or Public Safety· Experience: 5+ years in case of Bachelor’s degree (5+ years in case of Diploma, 8+ years in case of High School) in related field Job Category: InspectionAdvertiser: Roads and Transport AuthorityDepartment: ParkingEducational-level: BachelorRequired Nationality: UAE Only Suitable for people with determination: YesMonthly Salary: UnspecifiedSchedule-Time: Full timeJob Posting: 29/09/2026Unposting Date: 30/10/2026

Bachelor’s degree/Diploma in Business Administration or Public Safety. Experience: 5+ years with a Bachelor’s, 5+ years with a Diploma, 8+ years with a High School in related field.

Strategy: Recommend new zone divisions and reallocation of inspectors based on occupancy data and emerging site changes, submitting plans to the Officer for approval. Operations: Supervise daily activities of inspectors, conduct field visits in uniform, provide real-time guidance, and correct errors to uphold compliance and customer satisfaction; Prepare weekly rosters, track attendance, leave, and uniform adherence; monitor device availability and raise delays or faults to the chief supervisor; Coordinate with Dubai Police and other agencies on towing, emergencies, and disputes, ensuring swift, lawful resolution and incident reporting; Investigate customer complaints and violation appeals, compile findings, and forward corrective recommendations to the chief supervisor without delay; Produce daily, weekly, and monthly reports on inspection output, KPIs, obstacles, and resource needs, ensuring data accuracy and on-time submission. Product/Process Improvement: Analyse field statistics, device faults, and inspector feedback; propose workflow and technology enhancements that boost inspection efficiency and reduce errors; Mentor inspectors through regular meetings, reviewing violation data and photos, and providing targeted coaching to improve performance. Physical Working Conditions: Frequent outdoor site inspections in traffic areas; conduct frequent outdoor site visits across parking zones and vacant lands; role involves fieldwork, including day and night, emergency callouts, and accident assessments; work is conducted in live traffic environments and unpaved sandy areas; adherence to health and safety procedures; use of protective equipment and coordinating closely with field teams.